Pay your parking or bus lane penalty

Pay online now

Pay your parking or bus lane penalty now

Appeal against a parking or bus lane penalty

If you feel you have grounds to challenge the PCN, you may be able to appeal the parking or bus lane penalty. For more information go to View evidence or challenge your parking or bus lane penalty.

How to pay online

Step one

Before you start make sure that you have your vehicle registration number and your penalty charge notice (PCN) number. The penalty charge number starts with BQ and is 10 digits long.

For parking contraventions this information may be found on your PCN:

For bus lane contraventions this information maybe found on your letter in the top right hand side text box.

Step two

Click on Pay your parking or bus lane penalty now to pay online.

Step three

You will then enter a screen that reads ‘Web payments’

Enter your BQ reference number as described in step one above and click continue.

You may then be required to enter your amount to pay. This may happen automatically - in this case you will go directly to step four below.

Please note that if your case has been passed to the Council’s external Enforcement Agents you will be unable to pay and you must contact the relevant agent. The message will read as follows: The payment of your Penalty Charge Notice is unable to be processed as it has now been passed to one of the Council's external Enforcement Agents. Please arrange payment by telephoning the relevant Agent, either Jacobs on Telephone 0845 6012692 or Phoenix on Telephone 0844 8243884.

 Step four

The next page will then display your registration, your BQ reference number, the date of issue and the amount due.

Once you have confirmed that all these details are correct you should tick the box to the left of your registration and click continue.

Step five

If you wish to make an additional payment click the boxes for the charges you wish to pay.

You will then come to a confirmation screen. Click continue.

Step six

Click the photo of the card to make a payment.

You will need to enter your card details. Once you are satisfied that your card details are correct, click continue.

Step seven

You will then need to enter some additional information, such as the cardholder's name and email address.

Step eight

You will then come to a payment confirmation screen. You must check that all the details are correct and then click Make Payment.

Step nine

The payment will then be made. You can print the information if you want to.

If you provided an email address in step seven above, you will receive an email to confirm that the payment has been made.

Please note

If you have any difficulties accessing or making a payment using the online system we advise you to try again as faults are quickly resolved.

If you need to make the payment immediately please use an alternative method:

Other ways to pay

By telephone

Call 0345 145 0071

You can use your credit or debit card. Please allow one working day after the issue of the notice before making a payment.

By post

Customer Payments, Dept 5, Britannia House, Hall Ings, Bradford BD1 1HX

Send a cheque or Postal Order, made payable to 'Bradford Council' to the address above, please include your parking ticket reference number. If you require a receipt, please include a stamped addressed envelope.

In person

Take your PCN to any PayPoint or Post Office. Pay by cash only.

How much do I have to pay?

If you contravene the parking regulations, you will get a Penalty Charge Notice (PCN). Depending on the seriousness of the offence you will be charged either the higher rate of £70 or the lower rate of £50.

Bus lane contraventions will be charged at a higher rate £60.

The longer you wait before you pay the penalty charge, the more it will cost you.

If you pay within 14 days

If you pay within 14 days of receiving the PCN, the charge is reduced by 50% to either £35 or £25 for parking contraventions, and £30 for bus lane contraventions.

If you pay within 28 days

After 14 days, you will have to pay the full charge.

If you do not pay within 28 days

If payment is not received within 28 days, the owner of the vehicle may be sent a statutory notice known as a Notice to Owner (NTO), and they will have to pay the full amount.

If payments or representations are still not made within 28 days of the NTO, the Council may send a Charge Certificate and the cost of the original penalty charge will be increased by 50% of the original charge.

What will happen if I don't pay?

If payment is not made 21 days after receipt of the Charge Certificate we may register the charge with the Traffic Enforcement Centre (TEC) at Northampton County Court to recover the unpaid charge. This will add a further £7 in costs.

We may then take legal action against you which can involve using bailiffs to recover unpaid penalty charges and there will be further costs to pay.