Accessibility statement

This accessibility statement applies to Bradford Council's:

This website is run by Bradford Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

We try to make the website text as simple as possible to understand. As we update our pages we are reviewing the text and re-writing it to simplify it.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible

  • many PDF documents are not fully accessible
  • you can’t skip to the main content when using a screen reader
  • some links may not make sense out of context
  • some parts of the website do not have sufficient contrast between the text and background colours
  • some content is hard to understand
  • container element is empty
  • some form fields are not labelled
  • some images are missing alt text
  • line height below minimum level
  • text is clipped when resized

Browsealoud

  • visible label and accessible name do not match

Clean Air Zone exemption form

  • the form does not have a title
  • some parts of the form do not have sufficient contrast between the text and background colours
  • some images have missing alt text
  • the form does not have a language set in the <html> element
  • some form elements do not have labels
  • some form elements do not have unique ID attribute values

Crematoria diary

  • some parts of the form do not have sufficient contrast between the text and background colours
  • the form does not have a language set in the <html> element
  • some pages do not have headings
  • the diary iframe is missing a title

Licensing register

  • some parts of the website do not have sufficient contrast between the text and the background colours
  • there is an empty button
  • there is an empty link
  • the skip link is broken

Local Democracy site

  • some pages on our Local Democracy site use bold text rather than headings
  • some parts of the website do not have sufficient contrast between the text and background colours
  • there is a missing form label
  • there is an empty button
  • there is an empty link
  • some pages skip headings

My requests

  • some parts of the website do not have sufficient contrast between the text and the background colours
  • there is an empty form link
  • there is an empty link
  • there is a broken ARIA menu
  • there is an empty button
  • there is a broken ARIA reference

Newsroom

  • There are some empty buttons
  • Some pages skip heading levels.

Online forms

Some of our online forms:

  • are difficult to navigate using just a keyboard
  • use tables to lay out the content
  • some links open in new windows without warning

Online planning and building control

  • some links may not make sense out of context

Online surveys

Some of our online surveys:

  • have missing alt text
  • do not have sufficient contrast between the text and background colours

Parking Max

  • some parts of the website do not have sufficient contrast between the text and background colours
  • there are empty links
  • there is an empty button
  • some links open in new windows without warning

Street lighting form

  • the map and form cannot be used using only a keyboard.
  • the form has pop-up windows which open without warning when someone clicks or hovers on items on the map.

Yorkshire Moving search box

  • the colour contrast in the search box does not have sufficient contrast between the text and the background colours
  • the search box has an empty button.
  • the search results open in a new window without warning.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email websitefeedback@bradford.gov.uk.

We’ll consider your request and get back to you in five days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Bradford Council Complaints Unit.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Bradford Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • some links may not make sense out of context. This fails WCAG 2.1 success criterion 2.4.4 (Link purpose (in context))
  • some parts of the website do not have sufficient contrast between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
  • container element is empty. This fails ARIA 1.1 5.2.5 (Required Owned Elements)
  • some form fields are not labelled. This fails WCAG 2.1 success criterion 4.1.1 (parsing) and Success Criterion 4.1.2 (Name, Role, Value)
  • some images are missing alt text. This fails WCAG 2.1 success criterion 1.1.1 (non text content).
  • some text has line height below minimum level. This fails WCAG 2.1 Success Criterion (1.4.8 Visual Presentation)
  • text is clipped when resized. This fails WCAG 2.1 Success Criterion 1.4.4 (Resize text)

PDFs and other documents

Many of our PDFs and Word documents do not meet accessibility standards:

  • some PDFs are scanned images, so are not readable by a screenreader
  • some documents are not marked up correctly, so are not readable by a screenreader
  • some documents so not have sufficient contrast between the text and background colours. 
  • some documents have no headings or incorrect heading structure (for example, the first heading isn't H1)
  • some table do not have headings
  • some images are missing alt text
  • some documents do not have a document title
  • some documents do not have a language definition
  • some PDFs do not have bookmarks

Documents uploaded before September 2018 are not fully accessible. This covers 3760 PDFs on our website. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018  if they’re not essential to providing our services.

Documents uploaded between September 2018 and March 2022 are not fully accessible. We are working through this list and updating them with accessible versions. This covers 1486 PDFs. We plan to have these documents accessible by the end of June 2023.

Documents uploaded after March 2022 should be fully accessible.

Browsealoud

  • visible label and accessible name do not match. This fails WCAG 2.1 success criterion 2.5.3 (Label in Name)

We will speak to our supplier about this issue.

Clean Air exemption form

  • the form does not have a title. This fails WCAG 2.1 success criterion 2.4.2 (page titled).
  • some parts of the form do not have sufficient contrast between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
  • some images have missing alt text. This fails WCAG 2.1 success criterion 1.1.1 (non text content).
  • the form does not have a language set in the <html> element. This fails WCAG 2.1 success criterion 3.1.1 (language of page).
  • some form elements do not have labels. This fails WCAG 2.1 success criterion 4.1.1 (parsing).
  • some form elements do not have unique ID attribute values. This fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

We hope to have these issues fixed by June 2024.

Crematoria diary

  • some parts of the form do not have sufficient contrast between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum).
  • the form does not have a language set in the <html> element. This fails WCAG 2.1 success criterion 3.1.1 (language of page).
  • some pages do not have headings.  This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
  • the diary iframe is missing a title. This fails WCAG 2.1 success criteria 2.4.1 (Bypass Blocks) and 4.1.2 (Name, Role, Value)

We will speak to our supplier about these issues.

Licensing register

  • some parts of the website do not have sufficient contrast between the text and the background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
  • the search box has an empty button. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content), 2.4.4 (Link Purpose (In Context))
  • there is an empty link. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context)
  • the skip link is broken. This fails WCAG 2.1 success criteria 2.1.1 (Keyboard), 2.4.1 (Bypass Blocks)

We will speak to our supplier about these issues.

Local Democracy site

  • some pages on our Local Democracy site use bold text rather than headings. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
  • some parts of the website do not have sufficient contrast between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
  • there is a missing form label. This fails WCAG 2.1 success criterion 4.1.1 (parsing).
  • there is an empty button. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content), 2.4.4 (Link Purpose (In Context))
  • there is an empty link. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context)
  • some pages on our Local Democracy site are missing headings. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)

We will speak to our supplier about these issues.

My requests

  • some parts of the website do not have sufficient contrast between the text and the background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
  • there is an empty form label. This fails WCAG 2.1 success criteria 1.1.1 Non-text Content , 1.3.1 Info and Relationships, 2.4.6 Headings and Labels, 3.3.2 Labels or Instructions
  • there is an empty link. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context)
  • there is a broken ARIA menu. This fails WCAG 2.1 success criteria 2.1.1 Keyboard, 4.1.2 Name, Role, Value
  • there is an empty button. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content), 2.4.4 (Link Purpose (In Context))
  • there is a broken ARIA reference

Newsroom

  • There are some empty buttons. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content), 2.4.4 (Link Purpose (In Context))
  • Some pages skip heading levels. This fails WCAG 2.1 success criterion 1.3.1: (Info and Relationships)

Our supplier is working on resolving the issue with the skipped headings. The empty buttons are due to a third party calendar component which cannot be updated.

Online forms

  • some headings are not marked up correctly. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships)
  • some links open in new windows without warning. This fails WCAG 2.1 success criterion 3.2.5 (Change on Request)

Online surveys

  • some images have missing alt text. This fails WCAG 2.1 success criterion 1.1.1 (non text content)

Online planning and building control

  • some links may not make sense out of context. This fails WCAG 2.1 success criterion 2.4.4 (Link purpose (in context))
  • some parts of the website do not have sufficient contrast between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).

Parking max

  • some parts of the website do not have sufficient contrast between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
  • there are empty links. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose (In Context))
  • the search box has an empty button. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content), 2.4.4 (Link Purpose (In Context))
  • some links open in new windows without warning. This fails WCAG 2.1 success criterion 3.2.5 (Change on Request)

We will speak to our supplier about these issues. 

Street lighting form

  • the map and form cannot be used using only a keyboard. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard)
  • the form has pop-up windows which open without warning when someone clicks or hovers on items on the map. This fails WCAG 2.1 success criterion 3.2.5 (Change on Request)

Yorkshire Moving search box

  • the colour contrast in the search box does not have sufficient contrast between the text and the background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
  • the search box has an empty button. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content), 2.4.4 (Link Purpose (In Context)).
  • the search results open in a new window without warning. This fails WCAG 2.1 success criterion 3.2.5 (Change on Request)

We are talking to the supplier about these issues.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish should meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Other websites run by Bradford Council

These other websites are run by Bradford Council:

External websites

Some of our websites are run by external companies and they are responsible for their own accessibility.

These are:

What we're doing to improve accessibility

We are working with AbilityNet on gaining their accessibility accreditation for our website. AbilityNet are currently auditing our website to identify any further accessibility issues and provide an action plan for us to work through.

We should have their report in early June. We are also developing training materials and guidance for our content authors, developer and suppliers on the relevant standards that need to be met for our site and online services to be accessible. We have introduced automated reminder on all our content so this can be reviewed on a six month basis. We are also working through the 1486 PDF documents to fix the accessibility issues identified within them. We are considering alternative ways to publish documents so that we are not relying on PDF.

We will add our accessibility roadmap once AbilityNet have completed their audit to show how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 9 September 2020. It was last updated on 9 July 2024.

This website was last tested on 20 May 2022. The test was carried out by AbilityNet.

We selected 14 pages from our website that covered a wide range of functionality.

  1. Home page
  2. Stay connected subscription sign up - this is our e-newsletter subscription form and appears across the website
  3. Event page: testing the layout of the what’s on event pages
  4. Local plan: key planning documents about the district and a section of the website that contains a lot of documents
  5. Job vacancies: our job vacancies page used an RSS feed from our third party job application website.
  6. School holidays: school holidays and term dates are pulled through from our Bradford Schools Online website
  7. Consultation and engagement: consultations are published on a third party consultation system which is branded to look part of the council site
  8. Inquests: inquests are pulled through from our coroner system
  9. Pool and gym: the timetables for our pools and gym are pulled through from a API call to our timetable software
  10. Energy rebate payment options form: test the template used to develop our online forms
  11. £150 Council tax rebate: a template from our website
  12. Sports centres and pools: a template from our website
  13. Where is the clean air zone:  a template from our clean air zone website
  14. Pay your parking or bus lane penalty: a page on our site that takes you through to the payments website

All these pages were tested against the WGAC 2.1 criteria using automated test tools in both desktop and mobile views. The pages were then tested by users using assistive technology.

This page was last updated on :
Tue, Jul 9, 2024 at 09:54 AM

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