For the latest announcements and information follow @Bradfordmdc on Twitter.
For urgent flooding issues call the Council Contact Centre on 01274 431000.
When weather warnings or flood warnings are issued by the Met Office and the Environment Agency our Emergency Management Team get ready to respond. They liaise with agencies like the Police and Fire & Rescue services as well as the Environment Agency and other local councils
If people need to be evacuated we can open rest centres for hot drinks and showers etc.
If needed, we can arrange temporary accommodation for people. If you need temporary accommodation, please contact our Housing Options Service on 01274 435999. If emergency accommodation is required during out-of-office hours, please ring 01274 257600.
Housing Options staff and customer service advisors for Council enquiries can be found at Britannia House in Bradford. Housing Options are there to deal with people who require housing advice and/or emergency housing, and the customer service advisors can help with other flood related queries.
If your property is at risk of flooding, sign up for flood warnings and have a flood plan in place:
Property owners who have already registered with the Council that their home or business was affected by the December 2015 flooding, can apply for a grant of up to £5000 to help meet the cost of making their property more resilient and resistant to flooding. Resilience Grants can only be used to pay for measures that better prepare homes for future flood events; both to prevent flood water from entering the property and to speed the recovery if it does.
The grant is intended only to fund measures which improve the property’s resilience or resistance to flooding over and above repairs that would normally be covered by insurance. Examples of the type of work that might be recommended include air-brick covers, re-pointing external walls with water resistant mortar, door guards and toilet pan seals.
You must be able to provide evidence that the measures are needed when you submit your completed Resilience Grant application form, e.g. by providing a surveyor, Insurance Company or Loss Adjustor report. When using a surveyor it is important that you ensure they are sufficiently qualified or experienced in assessing flood resistance and resilience needs. A guidance document has been produced which explains what is required as part of the application process and how your application will be managed and processed.
If you are having difficulty finding a suitable surveyor, do not have building insurance, or have decided not to involve your insurance company, then it is recommended that you contact the Flood Advisory Service (Telephone: 0800 970 3950) who will be able to provide independent advice and information on surveys.
Before committing expenditure, you should ensure that your Resilience Grant application has been approved. We will accept retrospective applications, but there is a risk that some costs may not be eligible. It is also important to note that notification that a Resilience Grant is payable does not imply that permissions such as planning consent, building regulations etc. have or will be granted. It is the responsibility of the applicant to ensure that all such permissions have been identified and granted.
For those who are new to understanding flood risk, the National Flood Forum website sets out a step-by-step process for property owners and links to a wide range of other sources of information, including the “Blue Pages”, which list a range of flood products and service providers.
For further information, please contact us on telephone 01274 437725 or email@example.com
You can get help to complete an application form from a customer service adviser at Britannia House, Keighley Town Hall or Shipley Library. You will need to make an appointment, which you can do either in person or by calling 01274 437725.
We are offering flood victims access to our Assisted Purchase Scheme. We currently work with a company called Smarterbuys and two local furniture charities to provide loans to help people buy new or used essential household items.
The scheme offers loans at more competitive interest rates than most buy now pay later credit rates and aims is to provide an alternative to pay day lenders and loan sharks.
For more information about the Assisted Purchase Scheme please contact 01274 432992 or visit the Assisted Purchase Scheme web page.