The Council recognises that all members of the community have the right to receive a high standard of service and is committed to ensuring that no individual within the community is excluded from accessing services.
To fulfil its obligations, the Council will endeavour to communicate with the District’s diverse communities in a form that is easily understood.
To ensure that our customers have fair access to high quality services, the Council will seek to provide communication support where there is a need for:
In providing communication support, the Council will aim to adopt the following standards:
The Equalities Service takes a lead in co-ordinating, supporting and providing advice, help and support to Council departments on the provision of interpretation, translation and communication support service.
By developing links with local, regional and national organisations we provide advice and support to Council departments in the provision of:
A standard rate of charge is made for any request for interpretation, translation and communication support service.
Communicators and Interpreters available
124 Morley Street
Reception: 01274 435001
Fax: 01274 435482
Minicom: 01274 435019
Language Line provides translation in whatever format you require - disc, hard copy, etc.
21 Northdown Street
Telephone: 020 7520 1425
Fax: 020 7520 1450
Service Provided to members of the public. Information / advice provided to organisations.
Access to Print Department at Huddersfield Library offer this service to individuals and organisations.
Leeds Library and Information Services provides a range of transcription services for blind and partially sighted people through Braille, Large Print and Tape etc.
Princess Alexandra Walk
Telephone: 01484 221955
Fax: 01484 221952
72 Headingley Lane
Telephone: 0113 214 4540
Talking Magazines provide information in: DAT, Mini and compact disc and tape
Multi-lingual audio services Translation, script compilation and audio recording.
11/12 Eldon Place
Telephone: 01274 848150
Fax: 01274 848152