Universal Credit

What is it and how does it work?

Universal Credit is a new benefit, administered and paid by the Department for Work and Pensions (DWP), which will replace a number of existing benefits for working age applicants. You can find more details of Universal Credit and how it works on the DWP website.

Universal Credit is being introduced in the Bradford District from 30 November 2015. Initially only new single claimants aged between 18 and 60 years 6 Months, and eligible for Jobseeker’s Allowance, will be able to apply. The criteria for claiming Universal Credit may change and you should check the DWP website to see if you are eligible.

I’m not currently eligible, what do I do now?

If you have reached state pension age you don’t have to do anything. Pensioners do not fall within the scope of Universal Credit, so you just need to carry on claiming your benefits as you do now.

If you are single, but not eligible for Universal Credit, you can apply for Job Seekers Allowance. The DWP will be able to advise you on this.

If you are already claiming benefits you don't need to do anything now. You will be told when Universal Credit will affect you, and what you must do, by the DWP.

Help managing your finances

To receive Universal Credit, you will need to have a bank account so that your benefit and/or salary can be paid straight into it.

There are different bank accounts available, including a basic bank account, current account, building society, Post Office or one from Bradford District Credit Union.

You will need to check which bank account is best for you, as some of them don’t offer overdrafts, cheque books, or you may not be able to make outgoing regular payments for rent or bills. You can find out more about choosing a bank account from the Money Advice Service.

Further information can also be on the gov.uk website.

If you need help with your planning and managing your budget, you can get help and advice on the Money Advice website. Or, you can get more help and advice from one of a number of Advice Services across the district.

*Important - you need to know this if you apply for Universal Credit*

Help with Council Tax

If you are a Council Tax payer and are on a low income, you may get help with your Council Tax bill through the Council Tax Reduction scheme. To apply, you must complete a Council Tax Reduction application form.

Important: The DWP will not accept an application for Council Tax Reduction or Discretionary Housing Payments – you must apply directly to the Council as soon as you can.

Help with Housing costs

If you are on a low income, you may be eligible for help with your housing costs from the Discretionary Housing Payments scheme. To apply, you must complete a Discretionary Housing Payments application form.

Important: The DWP will not accept your application for Discretionary Housing Payment – you must apply directly to the Council as soon as you can.

What about residents who don't have access to the internet at home?

Free access to the internet can be found at all council libraries, other council buildings and some non-council organisations.

Contact details

Visit us
Bradford city centre - Customer Service Centre, Britannia House, Hall Ings, Bradford, BD1 1HX
Keighley - Customer Service Centre, Keighley Town Hall, Bow Street, Keighley, BD21 3PA
Manningham - Customer Service Point, Manningham Library, Carlisle Road, BD8 8BB
Shipley - Customer Service Point, Shipley Library, 2 Wellcroft, Shipley, BD18 3QH
Eccleshill - Customer Service Point, Eccleshill Library, Bolton Road, Eccleshill, BD2 4SR

Call us : 01274 432772
Text message (SMS) : 07786 208 100
Email : benefits@bradford.gov.uk


Write to us at:

Benefits Service
Britannia House
Hall Ings
Bradford
BD1 1HX

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