Information for Hackney Carriage Drivers
How do I apply to become a driver?
If you are interested in becoming a Hackney Carriage Driver, please read:
How do I renew my badge?
You will receive an email approximately 6 weeks before your current licence expires.
Instructions will be included within the email and attachment as well as a unique reference number which you will need for the online application form.
The renewal driver process has now changed; we now request you upload the following documents before you can submit your application: -
- copy of your Right to Work documentation
- copy of your current driving licence
- a new and unused DVLA check code
- HMRC Tax Check code
- A photograph of you
Please do not ignore this email reminder as leaving it until nearer your renewal date may not allow enough time for the service to renew your badge - if it expires you will not be able to work.
Please note: Should your expiry date pass you cannot use the online renewal form. You have to use the link below to apply as a New Driver. There is currently a long waiting period for new driver appointments.
How do I complete my driver modular training?
For more information, please read Information for Driver Modular Training.
I have a conviction or have previously been revoked or refused. What should I do?
Please read our suitability policy before submitting a new application or your renewal. All cautions, convictions and investigations must be declared.
Any convictions, cautions and penalty points will result in your application being reviewed by the Regulatory & Compliance Team. This includes any relevant information released by the police. During the review process, you will be contacted to make further comment and provide any additional information which may assist our review.
If you have been refused or had your licence revoked with another licensing authority, we will make our own enquiries to gain further information from the authority you were previously licensed with.
Tax conditionality check
Please read our tax conditionality page for further information about the tax check code you will need to provide when renewing your driver licence.
Fees
Conditions and standards
- Hackney Carriage and Private Hire - conditions and standards (PDF, 755kb)
- Commercial advertising guidance
Service Level Agreements – Renewal Applications
You can view our service level agreement for driver renewal applications here which was previously agreed with the licensed trade in November 2020.