Accessibility Statement – SABA Cloud Learning & Performance Management System

The SABA Cloud Learning and Performance Management System website is run by Bradford Council. We want as many people as possible to be able to use the website.

The website is provided by an external supplier, using SABA Cloud.

Using the website

For example, that means you should be able to:

  1. zoom in up to 300% without the text spilling off the screen
  2. navigate most of the website using just a keyboard
  3. listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  4. You have the option to ‘switch to accessibility mode’. To do this, select your personal account preferences in the top right hand corner (displayed as Hi, your name), from the dropdown box select ‘Account preferences’ change the third option ‘Accessibility Mode’ to ‘Yes’ and select ‘save’. Alternatively, you can contact [email protected] and we can select this for you.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible the website is

We know some parts of the website aren’t fully accessible:

  • Some PDF documents are not accessible
  • Some images have missing or unhelpful alt text
  • Some pages have missing on uninformative page titles
  • Some pages have a missing language declaration
  • Some of our older online learning does not have text subtitles
  • Some parts of the website do not have sufficient contrast between the text and background colours
  • There is an empty link
  • There are missing form labels

What to do if you can’t access parts of the website

If you need information on the website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in five days.

Reporting accessibility problems with the website

We’re always looking to improve the accessibility of the website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about the website’s accessibility

Bradford Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some images have missing or unhelpful alt text. This fails WCAG 2.1 success criterion 1.1.1 (non text content).
  • Some pages have missing on uninformative page titles. This fails WCAG 2.1 success criterion 2.4.2 (page titled).
  • Some pages have a missing language declaration. This fails WCAG 2.1 success criterion 3.1.1 (language of page).
  • Some of our older online learning does not have text subtitles. This fails WCAG 2.1 success criterion 1.2.2
  • Some parts of the website do not have sufficient contrast between the text and background colours. This fails WCAG 2.1 success criterion 1.4.3 (contrast (minimum)).
  • There is an empty link. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context)
  • There are missing form labels. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content), 1.3.1 (Info and Relationships), 2.4.6 (Headings and Labels), 3.3.2 (Labels or Instructions)

We will speak to our suppliers about these issues.

PDFs and other documents

Some PDFs and other documents which were published after 23 September 2018 are not accessible. We are working to make these accessible.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish should meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we're doing to improve accessibility

We carry out regular testing and make improvements as needed.

All new online learning resources will have either subtitles or will have a voice over enable option.

How we tested the website

The website is tested continually. The website was last tested on 20 July 2022. The test was carried out by Bradford Council

Key areas tested at that time included:

  • Home page
  • My Plan area
  • search and browse functionality
  • elearning launch
  • performance functions

Preparation of this accessibility statement

This statement was prepared on 31 August 2020 and updated on 12 September 2022.