Website maintenance

We will be doing maintenance to our website systems on Friday, 24 and Sunday, 26 October more »

Rural collections

Some homes are hard to reach with big bin trucks. If this is your home, we will use a smaller van to collect your waste. This van cannot lift wheelie bins, so you must take your waste to a special collection point near your home.

  • We can’t collect waste directly from your house

General waste

  • We do not give out black bin bags anymore
  • You must use your own bin bags
  • If you use a green bin to store your bags, don’t put loose rubbish inside – everything must be in bags
  • We will only take one green bin or up to three bin bags
  • If your bin or bags have the wrong things inside, we won’t empty them

Recycling

  • We will give you blue reusable bags for recycling
  • You’ll also get a grey bin to keep the bags safe from wind and rain
  • You can put all recycling items together in the blue bags – no need to sort them
  • You can now recycle:
    • Plastic food trays
    • Yoghurt pots
    • Margarine/butter tubs
    • Food and drink cartons
  • Don’t put plastic bags in your recycling
  • Please rinse out food and drink containers before recycling
  • You can ask for more than one grey bin if needed

Collection day

  • Rubbish and recycling are collected on the same day, but on different weeks
  • Put your waste out by 6.30am
  • After collection, bring your bin back to your property as soon as you can.

Important