MyInfo

Welcome to your MyInfo accounts

MyInfo is an online system for you to manage your Council Tax or council benefits information.

Benefit information and applications

To view your benefits information or to report a change of circumstance you will need to register an account.

How do I view MyInfo?

For Council Tax account information: you will need details from your Council Tax bill. 

Access your Council Tax account

For benefit information / applications: to view your benefits information or to report a change of circumstance, you will need to register an account.

View your benefit account, or apply for Council Tax Reduction or Housing Benefit

What is on MyInfo?

MyInfo is split into two parts:

1. Access your Council Tax account

Access your Council Tax account and view your council benefit summary

  • view your Council Tax account
  • view your council benefits account and any recent payments – note you must have a Council Tax account in order to view your benefit summary
  • update your own contact details
  • report a change in circumstances
  • upload supporting documents, meaning you don’t have to visit us
  • view your property details, such as your Council Tax band

2. View your council benefit account or apply for council benefits

View your council benefit documents or apply for council benefits

  • view your council benefit documents
  • update your own contact details
  • report a change in circumstances
  • upload supporting documents (for benefits only), meaning you don’t have to visit us
  • apply for Council Tax Reduction or Housing Benefit

I have a problem with the system

Report a problem with the MyInfo system

I need a MyInfo document in a different format

If you have received a document relating to MyInfo and would like it in a different format (such as Braille or large print), then please complete our contact form, including your details and a description of the document and what format you need.