Make a compliment or a complaint about a Hackney Carriage or Private Hire vehicle driver

Thank you for taking time to contact us about our service. We are always trying to improve things, and we welcome feedback - it enables us to look at how we do things, and why, and can help us make changes that might benefit all our customers.

To deal with your enquiry or request, we need to collect information from you. This could include your name, your address (if the request relates to where you live), your email address (to contact you) and other relevant details.

The information we need will vary, depending on what your enquiry is about.

Our privacy notice explains how Bradford Council keeps your information secure, how long we keep it, and how we use the information that we collect.

Fields marked with a * are required for the form to be submitted.

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If making a complaint, what would you like to see as an outcome to your complaint?

Extra information about you

The information requested below is optional and we deal with your feedback whether or not you answer these questions. However, your answers will help us to ensure we provide a fair and continuously improving service to all our customers.

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