Registrars booking system accessibility statement

The Bradford Council Registrars booking website is run by Bradford Council.

The Registrars booking website is provided by an external supplier, Stopford.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We try to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible the Registrars booking website is

We know some parts of this website are not fully accessible

  • some links may not make sense out of context
  • some parts of the website do not have sufficient contrast between the text and background colours
  • there is no H1 heading

Feedback and contact information

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Bradford Council Complaints Unit.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in two working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Bradford Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

Our Registrars booking website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • some links may not make sense out of context. This fails WCAG 2.2 success criterion 2.4.4 (Link purpose (in context))
  • some parts of the website do not have sufficient contrast between the text and background colours. This fails WCAG 2.2 success criterion 1.4.3 (contrast (minimum))
  • there is no H1 heading. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships)

How Stopford tested this website

The Registrars booking website was last tested on 20 November 2025. The tests were carried out by Stopford and Bradford Council.

Key pages were selected for testing. Stopford tested:

  • Register your baby's birth
  • Register a death
  • Book a Notice of Marriage appointment
  • Book a still birth appointment

Preparation of this accessibility statement

This statement was prepared on 8 September 2020. It was last updated on 20 November 2025.