Preparing for emergencies

A range of emergencies could occur across the UK, potentially affecting vital services and causing disruption to travel, communications, and everyday life. In some situations, you may lose access to power, gas, or water, or be required to evacuate your home. The emergency services may not be able to reach you immediately, meaning you and your family may need to cope independently for a period of time.

Taking a short amount of time to complete this plan can help you and your household feel more prepared for such situations. It should take around 10 minutes and is most effective when everyone in the home is involved. Keep the plan somewhere easy to access.

While you may never need to rely on it, having a plan in place can provide reassurance and help you respond calmly, safely, and quickly if an emergency does occur. You should review and update your plan regularly.

Keeping an emergency kit with basic essential items stored in your home will also help you prepare.

Useful resources

West Yorkshire Prepared (WYP) - Household Emergency Plan PDF
West Yorkshire Prepared (WYP) - Don’t Panic Prepare Booklet PDF
Visit the UK Government's Prepare campaign for further information and practical tips on preparing for emergencies.

Until the Police advise you to leave your home...Go in, Stay in and Tune in

Being prepared and being kept informed on developing emergency situations reduces anxiety. Radio and television will be the main means of communicating what is happening and information will also be available on trusted social media platforms.

There is an agreement with radio and TV companies that, if there is a major incident, they will interrupt broadcasting to give public safety advice and information about the incident. They will also advise if a public helpline has been established.

You can also get information by visiting any of the emergency services or the BBC’s Bradford and West Yorkshire web page, where you will find public information on the incident.

BBC Radio Leeds will be one of the broadcasters of emergency service messages. A list of local radio stations serving the Bradford District is provided below.

Radio Station	Frequencies
BBC Radio Leeds	92.4, 95.3, 102.7 and 103.9FM, 774AM, and DAB
BCB	106.6FM (Bradford)
Capital	105, 105.1 and 105.6FM, and DAB
Greatest Hits Radio	96.3FM, and DAB
Heart Yorkshire	106 to 108FM, and DAB
Sunrise	103.2FM, and DAB (Bradford's Asian Community)

(Some radio stations may not be able to broadcast emergency messages during the night or at weekends)

Advice for businesses

Visit our Business Continuity Management page for more information about what you and your business can do to plan-respond-recover.

Rest Centres

What is a rest centre?

If there has been an incident in your area which you needed to be evacuated from, for your own safety, you will go to a rest centre.

What do I do when I get there?

Complete a registration form as soon as possible.
Inform staff of any special requirements or needs to make your stay more comfortable, for example dietary requirements or any medical needs.
Relax, be patient, you will be kept updated when information is made available.
Refreshments will be available as soon as possible.

How will people know where I am?

If you have a mobile phone, you can advise family and friends of the incident and your current location. For those without mobile phones, telephones will be made available so you can contact friends or relatives if needed.

If necessary the Police will receive information on who is here and this will be stored on the Casualty Bureau database held by the Police. If you have any problems informing someone of your whereabouts please do not hesitate to speak to a member of staff.

How can I get more information?

Information will be issued at the centre at regular intervals.

An information desk is available to deal with any specific enquiries you may have.

You can ask a member of staff. They will be identified by high visibility jackets, badges or tabards.

What facilities are available?

light refreshments and meals (where necessary). Please note meals and drinks are free.
toilets and washing facilities.
nursing mothers' areas and children's play areas.
first aid and sickbay facilities.
care for pets (can be arranged).
welfare teams who will deal with any welfare problems you may be experiencing.
overnight accommodation if necessary, and housing assessment needs if required.

What about my children at school?

If the need arises schools and nurseries will be contacted and arrangements will be made to safely care for the children until you can be reunited.

During your stay at the rest centre

Following Rest Centre Registration, you are free to come and go as you please, for example go to work or school, and visit friends.

We would, however be grateful if you can sign out and sign in at the main Rest Centre Reception Desk each time; as it is necessary to know how many people are in the Rest Centre for your safety and administration purposes.

If you have any valuables with you and would like them to be kept safe whilst you are here, please see a member of staff. If a safe is not available at the centre, your valuables will remain your responsibility.

All our staff will be happy to help with any queries you might have while you are at the Rest Centre.

Alcohol will not be allowed on the premises at any time and staff reserve the right to confiscate any found. It will be returned when you leave.

Drugs will not be tolerated on the premises and anyone suspected of having them will be reported to the police as a matter of course.

Rude or aggressive behaviour towards staff or other people will also not be tolerated at the centre.

Preparing for emergencies