Making a Council Tax appeal

All appeals regarding Council Tax made to the Council, Valuation Office Agency and Valuation Tribunal Service are free.

Be aware of scam emails

Beware of Council Tax scam emails, texts and calls, claiming you are owed a refund, in an attempt to get your bank details. We won’t send you an unexpected email asking for your bank details.

Appeals about Council Tax banding

Council Tax bands can only be changed by the VOA. More information about how to challenge your Council Tax band and how to contact the VOA can be found at Valuation Office Agency.

Appeals about Council Tax decisions

You can submit an appeal to the council if you disagree:

that you should be the person who is being charged Council Tax
with the period for which you are being charged Council Tax
with decisions about discounts, exemptions or premiums
with a decision about how a Council Tax Reduction has been calculated

If you have contacted the Council Tax Team about one of the issues listed above, and they have refused to amend your Council Tax account, they will send you an email or letter explaining their decision along with a link to an online appeal form you can use if you still disagree.

If you have not yet reported a change to the Council Tax team and asked them to amend your bill, you will need to complete the relevant online form.

Note: even if you have made an appeal, you must still carry on making your full Council Tax payments on time each month whilst the appeal is being considered. If your bill is then changed at a later date, you will be refunded any excess credit.

If your appeal is refused by the Council you will be given further appeal rights to appeal to the Valuation Tribunal service.

Appeals about Completion Notices

Completion Notices apply to both Council Tax and Business Rates. They are served by the Council on owners (or persons entitled to possession) of newly constructed buildings or new buildings created by the alteration of existing buildings (such as barn conversions) in order to determine a completion date.

More information about Completion Notices can found on our website.

How do I appeal a completion notice?

If you are sent a completion notice and disagree with the completion date stated, you must appeal direct to the Valuation Tribunal within 28 days of the notice being served on you. Information on how to appeal is on the Valuation tribunal website.

Or you can write to them at: Valuation Tribunal Service, 3rd Floor Crossgate House, Wood Street, Doncaster, DN1 3LL.

Please note

Even if you disagree with how your bill has been calculated and have submitted an appeal you must pay your bill as it stands. If your bill is then changed at a later date you will be refunded any excess credit.