Support available to the Armed Forces Community locally

Access to social housing

Incommunities - Major rented social housing provider

Providing access to rented social housing in the District and to their ‘Open Field Services’: this includes: support to find employment, family Learning activities, support to manage money and access to projects in local communities:

Telephone: 01274 257777
Office: The Quays, Victoria Street, Shipley, BD17 7BN

Bradford Council - Advice, Benefits and Council Tax

Information about benefits, Council Tax and advice. 

Office: Customer Service Centre, Britannia House, Hall Ings, Bradford, BD1 1HX
Telephone: 01274 432772

Employment opportunities and advice

Job Centre Plus

All former Service personnel have access to the full range of Jobcentre Plus services; In addition, a person who has served in the Armed Forces for any day within the last three years can be considered for early access to the new Work Programme. Service leavers on Employment and Support Allowance, Incapacity Benefit or Income Support will be able to volunteer for the Work Programme at any point in their claim.

Partners of currently serving and ex-Service personnel have access to the full range of Jobcentre Plus services and can be considered for early access to the new Work Programme from three months into their claim for Jobseeker’s Allowance.

When a Service medical board decides a severely disabled person can no longer be employed in the Armed Forces and should be discharged, DWP now uses the Service medical board evidence to determine eligibility to Employment and Support Allowance (ESA) rather than conduct a face to face medical assessment.

Office: Wesfield House, 85 Manningham Lane, Bradford, West Yorkshire, United Kingdom, BD1 3BE
Telephone: 0345 604 3719

Regular Forces Employment Association

The Regular Forces Employment Association aims to help men and women of all ranks, leaving the Armed Forces to find and to remain in employment throughout their working lives.

This is done as part of the Career Transition Partnership (CTP) for up to two years after discharge and thereafter is done on behalf of the Service Benevolence Funds.

Telephone: 0121 236 0058 

Remploy - Armed Forces and Veterans Service

Supporting wounded, injured and sick service leavers and disabled veterans and provides them with a range of specialist employment services at more than 60 high street branches and offices, where candidates receive one-to-one support from specially trained 'Armed Forces Champions'.

Telephone: 0300 456 8110

Careers Transition Partnership

Offering free resettlement services to all ranks of the UK Armed Forces, including the Navy & Royal Marines, British Army and Royal Air Force - their aim is to help those leaving the services  make the transition to civilian life as smoothly  as possible. They provide flexible support from two years before discharge, through to two years after.

Office: Regional Resettlement Centre, St Aiden’s Road, Catterick Garrison, North Yorkshire, DL9 3AY
Telephone: 01748 872930

National Careers Service (Aspire-Igen)

Providing impartial Information, Advice and Guidance to all adults 18 years old on benefits or anyone over the age of 19.

Support for job search techniques, CV development, adult training opportunities, FE and HE study, mock interview practice, help with application form completion and understanding the local labour market trends and redundancy support activities.

Advice and support to serving members of the Armed Forces, veterans of all ages.

Appointments or Drop-in sessions available subject to availability at:

21 to 27 City House, Cheapside, Bradford, BD1 4HR, open Monday to Friday 9am to 4pm daily.


Welfare and Support

Bradford Council - Advice, Benefits and Council Tax

Information about eligibility for benefits managed by Bradford Council. 

Office: Customer Services, Britannia House, Hall Ings, Bradford, BD1 1HX
Telephone: 01274 432772


Government pages giving access to advice ranging form car tax, to benefits, job opportunities to funeral expenses through to education and learning. Many applications can be submitted online through this site such as for car tax.



A range of advice, information and tools to help those in services manage their finances.


SSAFA - Soldiers, Sailors, Airmen and Families Association

Provide financial, practical and emotional assistance to anyone who is currently serving or has ever served in the Army, Navy or RAF, and their families.

Work collaboratively with Versa Counselling locally to access acute counselling support and access to other mental health services when required.

Provide sign posting to existing mainstream services as appropriate.

Telephone: 0345 2 415 600 or 0345 2 415 600

Royal British Legion

Provide practical care, advice and support to serving members of the Armed Forces, veterans of all ages and their families.

Actively promote respect and understanding of the Armed Forces Community across the Civilian communities.

Raise money through donations to support the Armed Forces Community.

Support local and national events that promote a positive image of the Armed Forces.

Local RBL hold outreach drop-in sessions at:

  • City Hall, Bradford, BD1 1HY on the third Wednesday of every month from 10am to 2pm.  
  • Airedale General Hospital, Skipton Road, Keighley, BD20 6TD on the first Friday of every month from 10am to 2pm.
  • RBL also have a Pop In advice and information Centre at 73-75 Albion Street, Leeds LS1 5AA open Monday to Friday, 10am to 4pm.

Office: Head Office, 199 Borough High Street, London, SE1 1AA
Telephone: 0808 802 8080

RAFA - Royal Air Forces Association

RAFA, the Royal Air Forces Association (or RAF Association), is a membership organisation and registered charity that provides welfare support to the RAF Family. 

Office: RAF Association Headquarters, Atlas House, 41 Wembley Road, Leicester, LE3 1UT
Telephone: 0800 018 2361 

CAB - Citizen Advice Bureau

The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.

Telephone: 03441 451282 or Debt advice line:  01274 758047
Office: Bradford and Airedale Citizen’s Advice: 

  • Bradford: Argus Chambers, Bradford, West Yorkshire, BD1 1HZ
  • Keighley:  Central Hall Alice Street, Keighley, West Yorkshire, BD21 3JD
  • Shipley: 6 - 8 Windsor Road, Shipley, West Yorkshire, BD18 3EQ

Also offering outreach across the district, please see website or phone for details.

Defence Discount Services - The only official Ministry of Defence discount service

To support the Armed Forces Covenant and in recognition of the sacrifices made by the Armed Forces Community, the Defence Discount Service gives members of the Armed Forces Community discounts both online and on the high street. The Membership Card is a physical card that members of the Armed Forces Community can take into stores, restaurants and venues in order to obtain a discount.

Office: Defence Discount Service, PO Box 10180, Loughborough, Leicestershire, LE11 466
Telephone: 01509 233 466


Blue Badge Scheme

The Blue Badge Scheme is a national scheme which gives parking concessions for people with disabilities.

Office: Transport and Education, PO Box 1253, Bradford, BD1 9AB
Telephone: 01274 438723

Funerals and bereavement

Veterans’ organisations and the DWP can provide a range of support when a member of the Armed Forces Community dies.

Representation at funerals

Royal British Legion can represent any of its members or those who have served at their funeral. 

Telephone: 0808 802 8080

Financial help with funerals and emotional support with bereavement

The Royal British Legion provides information and advice about financial support available for those responsible for organising the funeral of a member of the Armed Forces Community. RBL also offers emotional support to the bereaved.

Telephone: 0808 802 8080

The DWP can provide help with the costs of funerals depending on whether or not the deceased or their family were in receipt of specific benefits. Information about eligibility and the online application processes are available via the DWP website.


SSAFA offer emotional as well as financial advice to the bereaved.

Telephone: 0113 244 9254 or 01535 669354

MoneyForce provides practical and financial information to help the bereaved deal with the death, whether in Service or not.


Veterans Bereavement Support Service are a not for profit organisation run by volunteers and offering a range of low cost and bespoke services to the Armed Forces Community.

Telephone: 01794 513177


Bradford Council - School Admissions

Admission policy, guides on how to apply for school places, the appeals process. Access to the online admissions application forms.

Office: Reception, Margaret McMillan Tower, Prince’s Way, Bradford, BD1 1NN
Telephone: 01274 439200

Getting support from local community groups, getting involved and volunteering

Bradford DIVA

Information about voluntary and community activities, services and volunteering opportunities across Bradford District.

Also includes information about and contacts for local Armed Forces support organisations


People Can

For people who want to get involved and make a difference in their community, neighbourhood, ward, area or across the district. Also provides information about and access to events, resources and ideas.  A great way to meet people, make friends and have a positive impact.


Social Care advice and guidance

Connect to Support Bradford District

A website to help people seeking social care or support in the Bradford District.


Health Services

NHS Choices - Military healthcare

Healthcare information for military personnel and veterans, including getting treatment and contacts.


NHS Choices - Finding a GP 

GP practices in Bradford District

NHS Choices - Finding a dentist

Dentist practices in Bradford District

Leisure Services

Bradford Council Leisure Services

Free use of sport and leisure facilities is open to people currently serving in the British Army, Royal Navy and Royal Air Force. It has also been extended to their families; those who left the forces in the past five years; and service personnel living outside of the Bradford district.

Telephone: 01274 432111 (Council switchboard)

The Not Forgotten Association

A unique national tri-service charity which provides entertainment, leisure and recreation for the serving wounded, injured or sick and for ex-service men and women with disabilities.

Office: 4th Floor, 2 Grosvenor Gardens, London, SW1W 0DH
Telephone:  020 7730 2400

National support organisation

Veterans' Gateway

The recently launched and MOD funded point of contact for veterans seeking support.  Provides access to a range of national organisations able to help with the information, advice and support from healthcare and housing to employability, finances, personal relationships and more.

Office: PO Box 6997, Cardiff, CF15 5DT

All service charities can be accessed via this gateway along with nationally available specific state provision.

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