Latest news and updates

Information relevant to both Hackney Carriage and Private Hire Services

August 2018

4 August

Operator and Trade Representative meetings in August. The latest round of meetings between the the trade and officers are on the following dates:

  • Operator Business meeting - 8 August
  • Hackney Carriage Representative meeting - 15 August
  • Private Hire Representative meeting - 16 August

Only Licensed Operators or designated and approved replacements are authorised to attend the Operator Business meeting. Only officially recognised representatives are entitled to attend the representative meetings.

3 August 

Subject: Urgent Reminder - Going cashless from 30 September 2018

As advertised in May 2018 when we wrote out to all the licensed trade.

Friday 28 September is the last day we can accept cash payments. On Monday 1 October no more cash payments will be accepted at the Counters at Shearbridge.

July 2018

Support for the football World Cup

Please be advised that the Licensing Service supports any licensed driver who wishes to display their football loyalty by displaying a flag or sticker on their licensed vehicle during the World Cup period.

Please ensure it does not interfere with visibility, either yours or other road users, and that it is fixed securely.

June 2018

New Application Update

Please note that the service is currently incredibly busy with new driver applications.

The next available date for a new driver appointment is August. Please be aware of this when you are submitting your pre-registration forms.

May 2018

19 May

Urgent Message regarding 'Drop In' Visits

It is very important that visits to the counters at Shearbridge are for pre booked appointments only unless there is a genuine emergency situation.

If there is a situation that is an emergency (this will be confirmed by an officer) then the customer will be served as soon as time permits. If the situation is not an emergency then the customer will be asked to email the service in accordance with the correct procedure and will not be served. Please note that emergencies include road traffic accidents and lost badges and that it is not an emergency if a licensed individual has left it too late in applying for a renewal etc.

13 May

MOTs and Licensed Vehicle Safety Inspections

The inspection rules which apply to vehicles undergoing an MOT are changing. As you are aware, MOT stands for Ministry of Transport test (”MOT test”) and is carried out by Department for Transport-approved garages. 

Licensed Vehicle Safety Inspections

Licensed vehicle safety inspections carried out by Bradford Council are not MOTs. Although the inspection accommodates the basic legal testing standards of an MOT, the inspection is not subject to the same MOT rules/test standards.

Please click on the link below for more information and explanation with regards to this subject.

MOTs and Licensed Vehicle Safety Inspections

12 May

Letter to the trade May 2018

The below letter to the trade as issued by post. Please click on the link below for details of the current position and future changes.

Letter to trade May 2018

11 May

The latest round of Trade representative meetings are coming up later in May

The next Hackney Carriage Representative meeting is on Tuesday 22nd May, 10.30am at Shearbridge Depot.

The next Private Hire Representative meeting is on Thursday 24th May, 10.30am at Shearbridge Depot.

March 2018

14 March

Online driver renewals

Where a driver is ready to renew their drivers badge/licence the service is now emailing the driver with links to online applications forms and online payments. When you receive the email and links, please ensure that all the instructions are followed.

February 2018

28 February

Reducing Emissions and Emissions Testing  

We know that our local climate is changing, it’s becoming less stable and the evidence suggests that man-made climate change is responsible.

Please click on the below link for further details, including recommendations such as ‘no idling’ which will reduce emissions:

26 February

Important: the use of in-car CCTV systems in licensed vehicles

Bradford is working with Licensing Authorities across West Yorkshire to review the requirements for using In-Car CCTV systems in licensed vehicles.  Once consideration has been given we will contact you to discuss this further.  In the interim, please be advised that this is a highly regulated and complex topic with severe penalties for anyone who does not comply with or contravenes the requirements for using CCTV which are issued by the Information Commissioners Office (ICO).

Please note that if you dispatch, purchase or use a licensed vehicle with an in-car CCTV fitted it must be compliant with the CCTV Approved Code of Practice (ACOP) issued by the Information Commissioners Office (ICO).  You must also be able to provide written evidence of this when requested by Licensing Enforcement Officers or by Vehicle Inspectors during vehicles safety inspections.  To assist you I have included the following helpful links:  This link provides a general overview of data protection. This link takes you to the CCTV Approved Code of Practice (ACOP)  This link provides information on data protection. Please note that the data owner must be registered with the ICO.

As stated above, this is a highly regulated and complex subject and until the West Yorkshire Licensing Authorities have considered the implications of allowing the use of in-car CCTV systems you need to be aware of your personal liability if you decide to dispatch, fit or use CCTV systems in your vehicle(s). 

January 2018

17 January

Appointments and waiting times

We are delighted to report that the past 2 months has seen an increase in the numbers of trade using the Drop and Collect and Click and Collect service.

As requested, the trade are emailing in detailed information regarding their licence queries and as a service we are managing customers much more thoroughly via our customer management system.

This has had a brilliant result in that waiting times have decreased and appointments are being carried out more efficiently for customers who come to collect their new licences.

As a result of the increased take up in appointments it is unfortunately not always possible for customers without an appointment to be seen. We encourage you to ensure that your drivers therefore simply do not turn up at Shearbridge without an appointment as they may wait many hours without the guarantee of being seen by an officer who can effectively resolve their query and complete their transaction.

Once again, as a reminder: make sure your drivers start their renewal process early. This means 4 to 6 weeks prior to licence expiry by emailing their details in to:

We thank you for your continued support in working with us during this time of transition and we look forward to informing you of further good news in the coming weeks.

December 2017

21 December

New Application Administration fees

In the past 6 months the service have found that 67% of new application appointments have been unsuccessfully completed, due in the main to applicants either failing to attend, attending with incorrect documentation or failing on their communication tests.

This high failure rate coupled with the high levels of service administration required in the new application process means that the service will now charge a non-refundable administration fee for all new application appointments.

This fee will be £30 and will be chargeable at the point when a new application appointment is made. This comes into effect from Monday, 1 January 2018.

Should an appointment be unsuccessful then further £30 charges may be applicable.

These fee charges are in line with 2015 Conditions booklet 

13 December

Bradford Forster Square Regeneration Plans

To all HC Representatives, Proprietors and Drivers,

Please see the information below by clicking on the link regarding plans for regeneration at Forster Square.

There are a team of officers involved in the project so if you have any queries please email them using the link below. One of their officers will reply accordingly.

2 December

Parking on site at Shearbridge

Important message for all operators/proprietors

The Service has gone to great length to explain the parking situation/restrictions many times and I have copied this below as a reminder.

Sadly, despite the above, security staff and officers are having to deal with increasing numbers of licensed personnel and visitors who are illegally parking, driving into the site past the dedicated parking bay allocated to them, and drivers arguing and not following instructions on a daily basis. This is clearly not acceptable.

There is insufficient parking on site for employees, visitors and licensed personnel. Employees, visitors and licensed personnel may only park in the bays/areas dedicated to them.

Please inform your drivers and any other staff who visit Shearbridge of the following:

  1. Any licenced person or visitor who parks in bays which they are not authorised to park in, drives into the site past the HCPH dedicated bays or does not follow an instruction from security staff or officers will be subject to a formal action.
  2. Where multiple drivers/visitors from the same company/proprietor contravene the above, the operator or proprietor may be subject to formal action.

It is deeply regrettable that the Service is having to take this action but it cannot accept the blatant disregard for safety being demonstrated by some drivers/visitors.

There are over 100 Shearbridge based employees who are not eligible to park on site and therefore park on roads surrounding Shearbridge. Licensed personnel are being treated no differently from these.

Please ensure that all of your drivers and staff are made aware of above and you may wish to retain a copy of how you have done this for audit purposes.

Your help and support in above will be appreciated.

November 2017

16 November

Queue management system issues resolved

We are happy to report that the issues surrounding the ticket machine has now been resolved and the service can resume its normal electronic booking system use. Thanks for your patience during the past few days.

13 November

Urgent: Peer Review

The service have had a peer review conducted and a copy of the review can now be reviewed by clicking on the below links:

9 November

Week commencing 30 October, a letter was posted out to over 5000 licensed individuals regarding a number of important topics. Also included was a document detailing our new initiatives that will help reduce waiting times and visits to the depot.

The location of the letter and process can be found by clicking on the below link:

Effective ways to contact HCPH Service about your licence requirements

October 2017

23 October

Disclosure Barring Service (DBS) Update Service - requirements to sign up to the update service

Please remember that is a condition of licence for all drivers that they are signed up to the DBS Update Service. We endeavour to do this with you when doing your DBS paperwork, but sometimes due to technical issues with the DBS online service it is not possible.

Whenever an officer is unable to sign you up to the update service you must ensure that you do this yourselves within a 30 day period from the date of your DBS certificate issue using your certificate number.

Failure to sign up to the update service within the prescribed time limits means that drivers have to pay for another DBS and complete that process again. This is costly and very time consuming.

Please make sure you take advantage of our new improved appointments system and book in to complete a new DBS if you need a new one.

You can book your appointment by emailing, including your personal details and badge number.

16 October

Vehicle failures at the workshop - who to contact to book the re-test

In recent days there has been an increase in the number of vehicles simply turning up at the workshop for retest without having a time slot. These vehicles have been turning up in the hope that the staff can simply inspect the vehicle immediately.

If the vehicle fails the annual vehicle test a time and date for the re-test will need to be arranged directly with the workshop prior to the vehicle returning to the depot for re-test.

Please ensure that you contact the workshop on 01274 433587 to arrange your re-tests.

September 2017

23 September

Parking and appointments at Shearbridge

We would like to remind you and all your drivers that when you attend Shearbridge for a pre booked counter appointment, training or any pre booked meeting with officers you must aim to arrive in good time.

Please note the following points:

  • Parking on site is extremely limited and is only designed as short term parking.
  • We suggest you arrive at least 10 to 15 minutes prior to your appointment.
  • In most cases you will need to find parking on the surrounding roads.
  • The surrounding roads are normally busy so it may take you several minutes to park and walk into the depot for the appointments.
  • If you arrive late then we will not usually be able to see you due to other appointments that follow.

We ask you to please pass on or display this message for your drivers to see.

Thanks for your assistance with this matter.

22 September

Dear Licensed Operators/HC Proprietors,

Taxi Modular Refresher Training

We are very pleased to announce that from October 2017 new style refresher training, for licensed drivers in accordance with their conditions of licence, will be delivered. Please see the Hackney Carriage and Private Hire service’s website for the conditions around this matter along with all other licensing conditions. The website can be accessed by visiting which confirms that drivers are required to attend training every 3 years.  

The new module is only for existing licenced drivers who have previously attended the full Taxi Modular Training course.  The new module is scheduled to take around 2.5 hours instead of the 4 hours for the full module required by new drivers.  The new module will update and refresh drivers on licensing conditions and their responsibilities.

There is a short assessment at the end of the refresher training consisting of 12 questions.  In order to pass the module drivers will need to achieve a minimum of 9 correct answers (75%). Training officers and enforcement officers who deliver the training are there to help and support drivers in order to give them the best chance of passing.  However, please note that any driver who doesn’t pass will be required to attend the Full Taxi Modular Training course (4hrs) to ensure that they understand all elements of the training/licensing requirements.  Both training courses are valid for 3 years.

The cost of the training remains excellent value at £30 per driver – which is one of the lowest training fees in West Yorkshire.

The training department will be accepting block bookings, as long as drivers’ full names, badge number and contact telephone number are provided at the time of booking, along with payment by credit/debit card. Please note that the training department are unable to take bookings if the Operator/Proprietor does not provide the aforementioned information and are also unable to reserve spaces on courses without payment.

To book your drivers onto training please email making sure you include the above details and the date of the course you would like them to attend.  An officer will then call you back to take payment (phone lines are extremely busy so you might not be able to get through to me straight away, therefore emailing is always the best option).

Please see upcoming course details below (all courses have a registration time of 9.45am and a start time of 10am):

  • Tuesday, 7 November 2017
  • Tuesday, 14 November 2017
  • Tuesday, 5 December 2017
  • Tuesday, 12 December 2017
  • Tuesday, 19 December 2017

All of these sessions will be held in Training Room 2, Shearbridge Depot, Bradford, BD7 1PU.

We can book a maximum of 15 drivers per course and from January 2018 courses will be held every Tuesday.


  1. Please remember that bookings must be made by the Licensed Operator for private hire drivers or the Vehicle Proprietor for Hackney Carriage drivers.
  2. We are unable to accept bookings direct from drivers.
  3. Operators / Proprietors are required to retain a copy of the training certificate issued for their records and ensure that this does not lapse, ie they attend training before their certificate expires every 3 years.
  4. Drivers who arrive late for their training module will not be accommodated and will forfeit their training fee.  Also, 48 hours’ notice must be provided when cancelling training otherwise the training fee cannot be refunded.

20 September

Driver modular training and wheelchair training (WAV)

As you should all be aware it is a condition of licence that all drivers hold a valid driver modular training certificate in order for them to fulfil their duties as a licensed driver.

In addition to all drivers holding a valid modular training certificate any driver who drives a wheelchair accessible vehicle must hold a wheelchair training certificate (WAV)

In August 2013, the condition was introduced which required all drivers to be trained by 31 August 2016. The service then helped the trade by extending the deadline to 31 December 2016. This was widely communicated on during 2016, via circulated emails, website updates and discussions at the PH Operator Business meetings and HC Trade Representatives meetings (minutes of which are also on the website).

We would firstly like to thank those Operators and drivers who have remained up to date with training requirements. Thank you.

Unfortunately an increasing numbers of drivers are turning up to renew their badge and their training has expired. Those drivers are being issued with 21 days suspension notices.

As Operators and Proprietors it is vital that you remember the following:

  • You are responsible for keeping a log of your driver’s training requirements.
  • All of your drivers must have a valid driver modular training certificate.
  • If your driver drives a Wheelchair Accessible Vehicle they will have a valid WAV training certificate in addition to the modular training certificate
  • You must have a system in place which identifies to you when a driver’s training will be expiring and ensure you book drivers on to driver modular training at Shearbridge at least 1 month in advance.
  • You must never let a driver work for you when their training certificate is out of date.

Our team of enforcement officers will be on hand to assist you all in the next 2 months by visiting your bases to ensure that you have suitable and necessary systems in place to do this. The team are here to assist you so please ask them for help if you are unsure of anything

16 September

Emailing the service

We would firstly like to express thanks to those of you and your drivers who have been using the address as we have previously requested.

Please continue to help us to help you by emailing the service. Sending an email is the most efficient way for you to deal with your query as it saves you unnecessary visits to the depot and saves you time queuing on a phone.

As many of you are now emailing us we would now like to help you manage your expectations and help you with your requirements and timescales.

Please read and remember the following points:

  • You  can renew your badge or plate a month before the expiry date - without any loss of licensing time
  • We aim to answer all received emails within 5 to 10 days (not on the day an email is received)
  • We will not normally reply to an email within 24 hours
  • If you send an email and you haven’t received a reply within 2 or 3 days, you should not send any reminders as this just increases the emails received and slows down the response time.

Ensure that when you email you always state your:

  • Name
  • Address
  • Date of Birth
  • Badge/Plate/Operator Licence number
  • The type of transaction you are wishing to do - for example, renew by badge, renew my vehicle licence, complete a DBS check,
  • A contact telephone number

We constantly strive to improve the service we can offer you as our customer and are working on a number of initiatives that will further improve your customer experience in the coming months. Your support and cooperation is greatly appreciated and we look forward to working with you, our customer in the future.

4 September

Good evening Operators and HC Proprietors,

A guide to the roles, responsibilities and legislation for personnel involved with Hackney Carriage and Private Hire

The guide has been produced to provide a brief overview of above in response to frequently asked questions (FAQs) and should be read in conjunction with the relevant legislation (“Acts”) and the Councils Licensing Standards and Procedures.

The guide has been divided into two parts, Part A primarily deals with roles and responsibilities and Part B legislation.

Please read the documents concerned for further details. A link to the document is available here:

A guide to HCPH (PDF)

August 2017

23 August

Important Information - New conditions and operator meeting summary

Operators - Please read a summary of the Operator meeting that was held on Wednesday 9 August at City Hall by visiting the Operator Business Meeting minutes page.

There will also 3 other attachments to view:

  • July 2017 conditions
  • ULEV Taxi presentation
  • OVEV Taxi PH Letter

A copy of the new conditions is being posted out to all licence holders and this will arrive with everyone within the next few days.


June 2017

24 June Updates

Nissan ENV200 electric WAV - Thanks to those who attended and viewed

Thanks to those who came and viewed the Nissan ENV200 that was on site at Shearbridge 2 weeks ago.

We appreciate that the vehicle was only available to view for short time and some interested parties were unable to view.

If anyone is interested in seeing a brochure giving further details of the vehicle please email and we will forward the brochure that Nissan asked us to send on to any interested parties.

Vehicle Emissions - Private Hire Operators / Hackney Carriage Proprietors - Licensed drivers assistance

Please help us to improve air quality – put a stop to idling engines

How can you help?

You can do your bit by asking your drivers to switch off their engine if it looks like they could be waiting for more than a minute while waiting for a fare. Modern cars use virtually no extra fuel when they’re re-started without pressing the accelerator so drivers won’t waste fuel switching the engine back on.

Please therefore ask your drivers to turn off engines when stationary, this includes for example when they are outside a shop, a school, at a taxi rank, whilst unloading / loading, or when parked waiting for a fare. Avoid idling whilst waiting in car parks, petrol stations etc.

What are the benefits of turning a vehicle engine off?

  • Reduction of air pollutants,
  • Reduction in heart disease
  • Reduction in lung cancer
  • Reduction in asthma attacks
  • Increase in air quality
  • Overall improvement to the wider health of the public.

We thank you for your support on this matter

1 June Updates

Security alert status: Severe

Information for Hackney Carriage and Private Hire Licensed personnel,

Shearbridge Depot Security

National security agencies have reduced the national threat level to ‘severe’.

Vehicles are now allowed access to park on site again but please note that we all remain vigilant and will be following security advice.

Please therefore ensure that when you visit the site have your Hackney carriage or private hire driver's badge visible on your persons.

Thanks for your co-operation with this matter.

May 2017

27 May Updates

Urgent information - access to Shearbridge limited from Tuesday, 30 May 2017. Further information

Please ensure that you and your drivers understand the implications of the extra security and limited access to Shearbridge that starts on Tuesday, 30 May:

  • All Visitors with pre booked appointments at the HCPH 3rd floor area will need to arrive in plenty of time. This includes badge appointments and new application appointments.
  • Vehicles are NOT ALLOWED to Park on the site.
  • Visitors to the HCPH service should aim to arrive a minimum of 20 to 30 minutes earlier than the appointment time to find car parking spaces on the nearby roads, walk to Shearbridge depot and be checked at the security gate before being allowed entry on to the depot site.

26 May Update

Urgent information - access to Shearbridge limited from Tuesday, 30 May 2017

Security alert status: Critical

Information for Hackney Carriage and Private Hire Licenced personnel,

Shearbridge Depot Security

The UK national security threat level is classified as “Critical”.  The Council has therefore enacted the appropriate response, as laid out by its Building Security Policy, and has moved to 'partial lockdown'.

This means that:

  • There will be single access points only to buildings/depots
  • A security guard will be placed at each single access point
  • Visitors will need to undergo bag/vehicle searches
  • Visitors will need to show Identification to access sites

From Tuesday, 30 May the following security arrangements will be in force:

Vehicle access

  • Only vehicles which have been pre-booked with Fleet Workshops for a safety inspections will be allowed entry to site.

Security staff will have a list of pre-booked vehicles.  If a vehicle is attending following a previous failure the driver will be required to produce their vehicle test failure sheet

  • All visitors and their vehicles will be subject to a search prior to entry.  
  • All visitors are asked not to bring bags with them.
  • Vehicle’s attending following accident damage will not be granted access unless pre-arranged with the Enforcement Team.  Proprietors are to contact the team via for an appointment.

Pedestrian access

  • Private hire and hackney carriage drivers and visitors requiring pedestrian access will be required to show a valid ID (badge).
  • All visitors are to wear their ID in a conspicuous manner on the outside of their outer clothing when requesting access.
  • Any visitor requiring access for licensing purposes and not in possession of a licence ID/badge is to contact and await a response.
  • Any visitor requiring access for a non-licensing purpose and not in possession of a licence ID/badge is to contact the respective department before attending and request access.
  • Any emergency issue with regards private hire or hackney carriage personnel are to contact the Enforcement Team on Ext 4476 or on 07582109555.

24th May Updates

Reminder about badges - please email the service to arrange an appointment to renew at least 7 days before your badge / driver licence expires

Drivers should aim to email at least one week before their badge expires in order to have an appointment made for renewing their driver licence and badge.

Please ensure that you re-iterate this message to your drivers.

Recent disability legal change - Section 165 and 167 of the Equality Act 2010

Section 165 and 167 of the Equality Act 2010 have now been enacted and from 6th April 2017 wheelchair overpricing legislation came into effect. Drivers who refuse to pick up or overcharge disabled customers can be fined up to £1000.  Could you make sure that this information is also passed on to all your drivers please.

Where necessary we take appropriate enforcement action as required and have previously suspended drivers for both refusing to transport an assistance dog and more recently a driver who refused to take a wheelchair customer.

Please ensure you remain compliant with legislation and conditions.

May 2 Updates

Heathrow 'Authorised Vehicle Area' for private hire vehicles

Heathrow has opened an Authorised Vehicle Area to help reduce the number of private hire vehicles parking in local resident roads around the airport.

A dedicated facility for private hire vehicles and licensed taxis to wait for passengers prior to picking up from a short stay car park and meeting at an agreed location within the terminal.

Awareness is high amongst London based private hire companies but nationwide we still need to spread the word.

Further information can be found at

Help us to encourage more private hire vehicles to use the Authorised Vehicle Area.’

April 2017

22nd April

New Applications

After a temporary period where we postponed the new application process we are pleased to inform you that we are now re-booking all previously cancelled appointments. We will then process applications in priority order and applicants can expect a waiting time for their appointments of around 6 to 8 weeks.

7th April

New applications:

The service is still not taking new applications as we notified you of in February. We are hoping to restart taking new applications in the coming weeks though and there will be more information on this subject later in April.


25 February 2017

All licensed trade members

Unexpected technical issues surrounding the IT bookings system and transferring from the old to the new IT licensing system coupled with unprecedented levels of demand has resulted in us having to manage the service differently in the short term.

Please accept our apologies for any inconvenience but the Service is working hard to focus on priorities during this difficult period. The service is also arranging additional working hours and there will be more information communicated about this in the coming days.  

New Applications:

As part of ensuring that, where possible, we deal effectively with the licensed trades we will no longer be taking any new licence applications (ie non licensed personnel wishing to become licensed).  This will be a temporary measure until the more urgent priorities have been addressed. Further information will follow in the coming weeks.

Please note the following:

Contacting the service:

The phone lines are incredibly busy. Phone waiting times are long and you may not get through at all.

Therefore we request that you do the following:

Email and state your badge / plate or operator licence numbers. Also provide us with your date of birth and a contact telephone number. Please also tell us what you require, ie do you want to renew a badge, a DBS check, a vehicle booking.

Officers will evaluate the information that you have provided and will ring you back to finalise your request.

Visitors who turn up to site:

We will aim to see all pre-booked badge appointments but as we are encouraging pre booked appointments other visitors who arrive on site will be screened to see what they are here for and how officers may assist. Please email to arrange your badge appointments.

December 2016

For the Attention of all Hackney Carriage Proprietors and Drivers.

The licensing service has been made aware of a practice that Hackney Carriage Drivers are currently using to avoid traffic on Broadway towards Bridge Street directly outside of Britannia House.

Drivers are using the cycle lane to avoid traffic so that they can go across to the rank on Norfolk Gardens or turn right onto Bridge street.

This cycle lane is designed for cyclists to ride in the opposing direction to traffic and therefore any cyclist using this lane would potentially meet any vehicle in this lane head on.

This is a dangerous practice that must stop immediately.

I have requested that CCTV monitor this area and any offending vehicle details be passed to the enforcement team for disciplinary action.

Please note - Any driver caught using this lane may face immediate suspension or revocation of licence under section 61 (2B) of the Local Government (Miscellaneous Provisions) Act, 1976  as this manor of driving places members of the public in direct danger.

I ask that all of the Hackney Carriage Association representatives and proprietors pass on this information to drivers immediately.

6 offences have been identified this morning and the drivers involved will be interviewed regarding this.

Right to work

Operators / Proprietors – please pass the below information on to your drivers.

In line with the requirements of the Immigration Act 2016 which became Law from 1 December 2016 the Licensing Service must now check on all new and renewal applications that a driver or an operator is permitted to work in the UK.

From 1 December 2016 all drivers and operators when you make your next licence renewal application, you must present one of the following acceptable documents from the list below;

Acceptable Documents

  1. A passport showing the holder, or a person named in the passport as the child of the holder, is a British citizen or a citizen of the UK and Colonies having the right of abode in the UK.
  2. A passport or national identity card showing the holder, or a person named in the passport as the child of the holder, is a national of a European Economic Area country or Switzerland
  3. A Registration Certificate or Document Certifying Permanent Residence issued by the Home Office, to a national of a European Economic Area country or Switzerland.
  4. A Permanent Residence Card issued by the Home Office, to the family member of a national of a European Economic Area country or Switzerland.
  5. A current Biometric Immigration Document (Biometric Residence Permit) issued by the Home Office to the holder indicating that the person named is allowed to stay indefinitely in the UK, or has no time limit on their stay in the UK.
  6. A current passport endorsed to show that the holder is exempt from immigration control, is allowed to stay indefinitely in the UK, has the right of abode in the UK, or has no time limit on their stay in the UK
  7. A current Immigration Status Document issued by the Home Office to the holder with an endorsement indicating that the named person is allowed to stay indefinitely in the UK or has no time limit on their stay in the UK, together with an official document giving the person’s permanent National Insurance number and their name issued by a Government agency or a previous employer.
  8. A full birth or adoption certificate issued in the UK which includes the name(s) of at least one of the holder’s parents or adoptive parents, together with an official document giving the person’s permanent National Insurance number and their name issued by a Government agency or a previous employer
  9. A birth or adoption certificate issued in the Channel Islands, the Isle of Man or Ireland, together with an official document giving the person’s permanent National Insurance number and their name issued by a Government agency or a previous employer.
  10. A certificate of registration or naturalisation as a British citizen, together with an official document giving the person’s permanent

1 Note re citizens from Croatia:

Croatia: Citizens of Croatia are permitted to work as members of the EEA but require advance authorisation from the UK Border Agency. You must have SIGHT OF and copy the individual’s accession worker authorisation or certificate in advance of him/her commencing employment, unless they are exempt.

Once we have made the appropriate ‘right to a licence check’ we will not need to make another relevant ‘right to a licence’ check – unless there are specific restrictions on an individual’s right to work in the UK (eg a limit on the time that an individual may work and remain in the UK).

Please Note: We will not be able to process either a new or a renewal of a licence unless you have complied with the above requirements.

In order to renew your licence you will need an appointment contact the Service by email  to ask for an appointment.

Further details regarding your right to work can be found by visiting

November 2016

Proposed Conditions Changes Consultation - November 2016

The service is consulting on a series of 6 proposed areas for changes. The areas are under 6 headings and there are 8 proposals in total. We invite all Bradford Licensed Operators, Drivers and Licensed Proprietors to undertake the survey.

Please read the following document prior to undertaking the survey as you will be unable to answer the questions unless you have read the information.

Consultation proposed conditions November 2016

Please Note: This survey is for Hackney Carriage and Private Hire Operators, Proprietors and Drivers licensed by Bradford Council only.  Each licensed person is eligible to take part once, please have your badge, operator or vehicle licence number ready to enter on the survey.

You can complete the survey by accessing on the following link:

The survey is now open and will close on Friday 16th December 2016

Ultra Low Emission Vehicles (ULEV)

Have you considered the benefits of a low emission vehicle?

A new Low Emissions Strategy will soon to be adopted in Bradford that will seek to improve pollution from all sectors; from private motorists to buses, HGVs and taxis.

Please read the article found under the following link for more details and for the chance to comment.

ULEV Taxi Promo NOV 16

National Fraud Initiative

The National Fraud Initiative (NFI) is an exercise that matches electronic data within and between public and private sector bodies to prevent and detect fraud.


The Cabinet Office conducts data matching exercises to assist in the prevention and detection of fraud. This is one of the ways in which the Minister for the Cabinet Office takes responsibility within government for public sector efficiency and reform. The Minister for the Cabinet Office is also the Chair of the Fraud, Error and Debt Taskforce, the strategic decision-making body for all fraud and error, debt and grant efficiency initiatives across government.

Data matching involves comparing sets of data, such as the payroll or benefits records of a body, against other records held by the same or another body to see how far they match. The data is usually personal information. The data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it may indicate that there is an inconsistency that requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.

Application forms (eg for benefits, housing tenancies, employment, market traders and taxi drivers)

This authority/organisation is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

September 2016

Enforcement Update - Out of area vehicles

As you are fully aware from previous meetings and information circulated, elected members introduced a new licensing condition on 17th February 2016 regarding the use of out of district drivers/vehicles. The condition was introduced to ensure that when a Bradford customer made a booking they could be assured that the vehicle and driver being provided met the standards required for licensing within BMDC.

A six month lead in period was provided to ensure that all Operators had plenty of time to introduce the changes required and the Condition came into force on 17th August 2016. The key requirements of the condition are:

  • Any operator using out of district drivers need to have a separate booking line.
  • The booking line needs to have a pre-recorded message informing customer that they are being offered a vehicle/driver which is not licensed by Bradford.
  • Separate booking records need to be kept for bookings involving non Bradford licensed drivers/vehicles.

A further two conditions are already in place from January 2015

  • A letter from the drivers insurance stating they are aware that the driver is working in Bradford
  • The driver and Operator are in possession of a vehicle safety check certificate from a vehicle main dealer.

Since 17 August, licensing enforcement officers have been conducting compliance checks against the above and have so far identified 7 operators who are non-compliant. This has resulted in the issuing of seven 21 day suspension notices, ie notices which notify the Operator that his licence to operate will be removed in 21 days.

Plying for hire

A recent court case against a licensed private hire driver regarding plying for hire has resulted in the driver paying fines of in excess of £1300 and being penalised with 8 points. Please refer to point 2.16 in the licensing conditions booklet for information on plying for hire and remember that it is an offence to do so.

August 2016

Licensing updates

DBS Update Service – the condition for electronic DBS submission and for all drivers to use the update service is a condition that was passed at Regulatory & Appeals Committee, November 2015. The Council were testing the use of electronic forms but at this time we will not be implementing the electronic form requirement. We will however be implementing the DBS update service condition.

From 1st October 2016 every person who completes a DBS form at Shearbridge must at the same appointment sign up to the update service and you will need an email account to do this. Please see the below 3 steps which show you how to access the internet and then what to type in order to find information on how to set up an email account.

Step 1: Open the internet and go to a search engine such as Google
Step 2: Type ‘how to set up an email account’ in the search engine
Step 3: Follow one of the suggested email account links and follow their step by step guides.

Operators - Please email by 16th September if you would like officers to arrange to visit your base and show you the DBS Update service.

March 2016

Rossendale - Intended Use Policy

Rossendale Council have introduced their intended use policy. This means that applicants to Rossendale have to state in which district they intend to use their vehicle. Applicants who state they are not using their vehicles within the Rossendale district boundaries are likely to have their applications refused. Applicants who state they are working in Rossendale but who are then found to be working predominantly outside Rossendale are likely to have their licences removed.

February 2016

Conditions Proposals

The latest series of conditions proposals that have been discussed with Operators and the HCPH trade representatives went to committee in February. The new conditions were passed on 17th February at committee. These will appear shortly in the February related links page.



A reminder to all Operators that you must ensure that your chosen decals are authorised by officers at Shearbridge. Your vehicles should be displaying the approved version and it should be a permanent door decal.

December 2015

Agenda Points Form

Please fill in the agenda points form to submit any agenda points that you wish to bring forward at future meetings. These points will be required to help provide clarity and allow officers time to provide appropriate replies. The form is attached below under the December Links. Once you have completed the form please email it to

November 2015


Conditions Changes

Please look at the attached document below, under the November 2015 link to see details of conditions changes

July 2015

Child Sex Exploitation (CSE)

In June we wrote to all licensed individuals on behalf of our police colleagues about the issues currently surrounding CSE.

Please make sure you remain familiar with this information as it is essential that you understand how to report your suspicions.

Don’t forget – you are required to keep a copy of the CSE leaflet in each vehicle.

Operators – you must ensure that all drivers have received the CSE information and you have a signature to evidence this. The evidence should be retained with your base records. Copies are available in the links below for you should require any extra information for your drivers.


November 2016

December 2015

November 2015

August 2015

July 2015