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Make a compliment or complaint about Adult Social Care
Created : 12 May 2016 15:05, Last update : 05 Jan 2024 11:11
Make a complaint If you or your carer have any concerns, please discuss these with us so we can sort them out. If this doesn’t help you have the right to use the formal complaints process. You can: use our complaints online form. send an email to complaints.officer@bradford.gov.uk. telephone the…
/compliments-and-complaints/make-a-complaint/make-a-compliment-or-complaint-about-adult-social-care/ -
The Council's complaints procedure
Created : 12 May 2016 15:01, Last update : 05 Jan 2024 10:59
This page summaries our Complaint Handling policy and procedure for responding to complaints. Complaints can be submitted on our Make a comment, complaint or compliment about Bradford Council page, which also contains information on complaints and the code of conduct for our Members (Councillors). I…
/compliments-and-complaints/policies-and-procedures/the-councils-complaints-procedure/ -
Independent Complaints Advocacy Team
Created : 27 Apr 2016 16:46, Last update : 19 Jan 2024 10:50
Who are ICAT? ICAT is a team of three advocates who provide support and information around raising concerns and complaints about care and treatment received from the NHS. ICAT is completely independent of the NHS and provides impartial information, acting under your direction for your wishes. Bradfo…
/health/health-advice-and-support/independent-complaints-advocacy-team/ -
Food enquiries and complaints
Created : 18 Mar 2016 10:27, Last update : 14 Dec 2023 17:22
Where can I find out more general information about food hygiene or food safety? Please complete the food safety enquiry form. Complaints You can report food safety issues using the links below which take you to our My Requests system. You will need to register to do this if you have not used My Req…
/environmental-health-and-pollution/food-safety/food-enquiries-and-complaints/ -
Investigating HASAW accidents and complaints
Created : 24 May 2016 14:37, Last update : 14 Jun 2022 12:19
Certain types of accidents have to be notified by law to the enforcing authority for the premises where the accident occurred. The types of accidents that need notifying can be quite complicated but broadly fall into five distinct categories. Fatalities or major injuries (broken bones) Any inciden…
/business/health-and-safety-at-work/investigating-hasaw-accidents-and-complaints/ -
Corporate Complaints Team Privacy Notice
Created : 16 Apr 2021 16:33, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Corporate Complaints team and describes how the Corporate Complaints team collects, uses and shares per…
/open-data/data-protection/corporate-complaints-team-privacy-notice/ -
Feedback and complaints about your council house or flat
Created : 29 Sep 2022 16:33, Last update : 20 Feb 2023 14:26
As a landlord the council is committed to getting it right first time and providing a service that offers value for money for our customers. We want to know what you think about the quality of the services we provide as a landlord and the services we provide through our managing agents. We will regu…
/housing/council-housing/feedback-and-complaints-about-your-council-house-or-flat/ -
Make a complaint about Bradford Council
Created : 12 May 2016 14:53, Last update : 05 Jan 2024 11:17
How to make a complaint about Bradford Council We welcome feedback on the services we deliver to you. If you want to report an issue such as bins not being emptied, fly tipping, street light not working, highway issues or need information from us or want to apply or pay for a service please visit ou…
/compliments-and-complaints/make-a-complaint/make-a-complaint-about-bradford-council/ -
Draft Housing Complaints Policy (where the council is your housing landlord)
Created : 29 Sep 2022 16:42, Last update : 20 Feb 2023 14:27
Statement of Intent: reference to “the council” in this policy shall be deemed to apply to City of Bradford Metropolitan District Council and, where applicable, its housing management agents where the council acts as a social housing landlord and Registered Provider. 1.0 Policy Statement 1.1 This po…
/housing/council-housing/draft-housing-complaints-policy/ -
Complaint Handling policy and procedure
Created : 21 Jul 2023 16:04, Last update : 05 Jan 2024 10:59
Part 1 – The Policy 1.1 Policy Statement The City of Bradford Metropolitan District Council is committed to providing an excellent standard of customer service and using valuable customer feedback to improve the services it delivers across the District. The Council will: Take seriously any concern…
/compliments-and-complaints/policies-and-procedures/complaint-handling-policy-and-procedure/ -
Complaint handling performance
Created : 15 Jan 2024 12:30, Last update : 18 Jan 2024 14:16
The City of Bradford Metropolitan District Council is committed to providing an excellent standard of customer service and using valuable customer feedback to improve the services it delivers across the district. Annual reports are produced by the Corporate Complaints team to outline the activity an…
/compliments-and-complaints/complaints-handling/complaint-handling-performance/ -
Managing Vexatious Complainants Policy
Created : 27 Apr 2023 10:40, Last update : 05 Jan 2024 10:59
1.0 Introduction 1.1 The City of Bradford Metropolitan District Council is committed to dealing with complaints fairly and proportionately and to making services as accessible as possible. All complainants should receive the same standard of response as any other service user, and the Council must s…
/compliments-and-complaints/policies-and-procedures/managing-vexatious-complainants-policy/ -
Barking dogs
Created : 08 Mar 2016 09:42, Last update : 28 Jun 2022 16:09
Constantly barking dogs can be a nuisance. If you have problems with barking dogs you should contact Environmental Health. Please visit our Noise nuisance page for details of how the Council can investigate noise complaints. Advice on avoiding constant barking can be found on the Gov.UK website.
/environment/dogs/barking-dogs/ -
Make a complaint about food safety or a food business
Created : 16 Jun 2016 14:31, Last update : 23 Jun 2022 16:12
Make a complaint about food safety or a food business
/compliments-and-complaints/make-a-complaint/make-a-complaint-about-food-safety-or-a-food-business/ -
Bradford and District Healthwatch
Created : 27 Apr 2016 16:13, Last update : 01 Jul 2022 17:01
What is Healthwatch? Healthwatch is here to listen to your experiences of health and social care, and make sure your voice is heard. Good or bad, we want to know what you think of the care you receive in the Bradford District - so speak out and tell us what you think. This could be about anything fr…
/health/health-advice-and-support/bradford-and-district-healthwatch/ -
Report a breach of planning control
Created : 31 Mar 2016 17:32, Last update : 18 Sep 2023 11:00
Bradford Council will investigate all legitimate written and telephone complaints relating to alleged breaches of planning control. Before you report a possible breach you should check: Is it an issue the Local Planning Authority can investigate? Has planning permission been granted for the work or…
/planning-and-building-control/planning-enforcement/report-a-breach-of-planning-control/ -
A guide to enforcement
Created : 31 Mar 2016 17:15, Last update : 23 Feb 2023 14:49
The Council will investigate all legitimate written and telephone complaints relating to unauthorised developments, changes of uses, and non-compliance with planning consents or conditions and the display of an advertisement without proper consent in accordance with the Enforcement Priorities. The C…
/planning-and-building-control/planning-enforcement/a-guide-to-enforcement/ -
Make a compliment or a complaint about a Hackney Carriage or Private Hire vehicle driver
Created : 16 Jun 2016 14:36, Last update : 05 Jan 2024 11:10
Make a compliment or a complaint about a Hackney Carriage or Private Hire vehicle driver
/compliments-and-complaints/make-a-complaint/make-a-compliment-or-a-complaint-about-a-hackney-carriage-or-private-hire-vehicle-driver/ -
About Skills for Work
Created : 06 Jul 2016 13:41, Last update : 06 Feb 2024 13:22
About Skills for Work Who are Skills for Work? How we measure up How we can help Looking for Work? Apprenticeships Find an apprenticeship with Skills for Work Help for employers Are you an employer who wants to employ an apprentice? Training for staff Contact Skills for Work Contact Skills…
/education-and-skills/skills-for-work/about-skills-for-work/ -
High Hedges and Hedgerow Regulations
Created : 05 Apr 2016 15:34, Last update : 04 Dec 2023 14:59
High Hedges High Hedges are dealt with under Part 8 of the Anti-social Behaviour Act 2003 and allows councils to resolve disputes between the needs to two competing neighbours over a high hedge. High hedges are described as an evergreen or semi evergreen line of two or more trees, at least 2m in hei…
/planning-and-building-control/trees-and-tree-preservation-orders/high-hedges-and-hedgerow-regulations/ -
Burglar alarms
Created : 07 Mar 2016 16:02, Last update : 01 Jul 2022 16:45
Bradford Council receives approximately 150 complaints each year about audible alarms sounding falsely on both domestic and commercial premises. In the vast majority of cases the Council do not have up to date key holder information so we cannot contact the owner of the alarm. Action is therefore ta…
/environmental-health-and-pollution/noise-nuisance/burglar-alarms/ -
Scrutiny at Bradford Council
Created : 20 May 2016 13:59, Last update : 02 Oct 2023 15:03
Scrutiny Committees are the Council’s 'watchdogs', examining its decisions and recommendations, as well as monitoring the performance of local services. Scrutiny Committees act as a 'critical friend' to the Council as a whole, taking a close look at how other organisations in the district are provid…
/your-council/scrutiny/scrutiny-at-bradford-council/ -
Noise nuisance
Created : 08 Mar 2016 09:36, Last update : 14 Dec 2023 17:22
What noise problems do we investigate? We will investigate noise nuisance complaints relating to both domestic and commercial premises. We can investigate the following types of noise: The playing of loud amplified music or loud television Continuous dog barking DIY activities for prolonged perio…
/environmental-health-and-pollution/noise-nuisance/noise-nuisance/ -
View planning enforcement notices
Created : 31 Mar 2016 17:35, Last update : 19 Oct 2023 14:49
You can view details of planning enforcement notices (including a copy of the notice) that have been issued by the Council on our online planning system. Guidance about how to use the features available can be found on the online planning system help page. View planning enforcement notices The follo…
/planning-and-building-control/planning-enforcement/view-planning-enforcement-notices/ -
Keeping cockerels
Created : 07 Jan 2016 14:45, Last update : 01 Jul 2022 16:45
Keeping poultry in an urban environment can cause a number of problems: complaints about crowing complaints about vermin complaints about odours If you keep poultry, in particular a cockerel, you have a duty to make sure that it does not cause a nuisance to you neighbours. Cockerels causing prob…
/environmental-health-and-pollution/noise-nuisance/keeping-cockerels/ -
Domestic noise nuisance frequently asked questions
Created : 08 Mar 2016 09:32, Last update : 01 Jul 2022 16:45
What other options are there other than enforcement? There are several ways of dealing with your problem. Please consider each of the following options: The person causing the problem may respond better to a polite word or a letter from you rather than an approach from a Council Official If the no…
/environmental-health-and-pollution/noise-nuisance/domestic-noise-nuisance-faqs/ -
About planning enforcement
Created : 31 Mar 2016 17:12, Last update : 23 Feb 2023 14:52
The Enforcement Service is part of the Local Planning Authority which deals with complaints about alleged unauthorised developments/uses, the display of advertisements without consent, non-compliance with planning conditions and unauthorised works or demolition of listed buildings. Planning permissi…
/planning-and-building-control/planning-enforcement/about-planning-enforcement/ -
Information for providers
Created : 17 Feb 2023 15:41, Last update : 11 Oct 2023 14:28
The Holiday Activities and Food (HAF) programme is funded by the Department for Education. It provides free meals and activities during the school holidays for school aged children from reception to year 11 (inclusive) who are eligible for benefits-related free school meals. Funding from the HAF pro…
/education-and-skills/haf-holiday-activities-and-food-programme/information-for-providers/ -
Manningham Ward Plan 2022-2025
Created : 05 Jun 2023 10:11, Last update : 04 Jul 2023 11:33
Manningham Ward priorities Bradford District Priority Outcomes Ward Priorities Better Skills, More Good Jobs and a Growing Economy Support and encourage local businesses to develop networking and information sharing platforms within Manningham. To bring community providers together to impro…
/your-community/bradford-west-area/manningham-ward-plan/ -
Anti-Money Laundering Policy
Created : 11 Apr 2023 10:29, Last update : 17 Apr 2023 12:14
1.0 Introduction The City of Bradford Metropolitan District Council ("The Council") is committed to the highest standards of openness, probity and accountability and has put in place appropriate and proportionate anti-money laundering safeguards and reporting arrangements. The aim of this policy is…
/your-council/report-fraud/anti-money-laundering-policy/ -
The UK General Data Protection Regulation
Created : 04 May 2018 09:48, Last update : 17 Jul 2023 11:49
One of the biggest changes to UK data privacy law came into effect on Friday, 25 May 2018. The UK General Data Protection Regulation (or GDPR for short) is a really positive step towards you having more control over how your data is used and how you're contacted. The changes will also help to better…
/open-data/data-protection/the-uk-general-data-protection-regulation/ -
Development Services Privacy Notice
Created : 24 Mar 2016 16:34, Last update : 13 Sep 2023 11:32
This notice provides details of how Bradford Council's Planning Development Services (which includes: Development Management, Building Control, Enforcement, Tree Protection, Local Land and Property Gazetteer, Highways Development Control, Land Drainage) collects and uses information about you. For m…
/open-data/data-protection/development-services-privacy-notice/ -
Vehicle involved in multiple fly-tips in the Queensbury area seized by Bradford Council
Created : 26 Oct 2023 17:00, Last update : 26 Oct 2023 17:09
A vehicle involved in multiple fly-tipping incidents in Queensbury has been seized by officers from Bradford Council’s Environmental Enforcement Team with the assistance of officers from West Yorkshire Police’s Operation Steerside Team. The red Ford Transit tipper van was seized in the Low Moor area…
/browse-all-news/press-releases/vehicle-involved-in-multiple-fly-tips-in-the-queensbury-area-seized-by-bradford-council/ -
Fit and Proper Person Determination Policy
Created : 18 Jul 2023 16:11, Last update : 08 Sep 2023 15:24
Fit and Proper Person Determination Policy Department responsible: Licensing Team Document Release: September 2021 Introduction The Mobile Homes (Requirement for Manager of Site to be Fit and Proper Person) (England) Regulations 2020, require the manager of a site to be a Fit and Proper Person ("the…
/business/licensing/fit-and-proper-person-determination-policy/ -
Household waste - a guide for householders
Created : 12 Jan 2016 12:41, Last update : 24 Oct 2023 15:48
Householders must ensure that household waste is properly disposed of and this includes waste from domestic properties, caravans and residential homes. There are too many incidences of householders paying a "man in a van" to take away their unwanted waste only for it to be fly-tipped further down th…
/recycling-and-waste/bulky-waste/household-waste-a-guide-for-householders/ -
Burning wood
Created : 19 Oct 2023 11:49, Last update : 28 Nov 2023 15:31
If you want to burn wood in a SCA you need to use a Defra approved appliance suitable for burning wood or you need to make sure the wood based fuel you are burning is authorised. The list of approved appliances for use in England is available here: Defra approved appliances for England. If you burn…
/breathe-better-bradford/air-quality/burning-wood/ -
Parks
Created : 17 Feb 2017 13:52, Last update : 21 Jul 2022 10:07
The Bradford District has thirty six public parks, totalling an area of over two hundred and seventy hectares. Ten of the parks are on the English Heritage Register of Parks and Gardens of Special Historic Interest in England. Lister Park and Roberts Park have undergone extensive refurbishment and a…
/your-community/parks/parks/ -
Information for job applicants
Created : 12 Jan 2016 14:46, Last update : 31 Jul 2023 10:31
General information about the Council Find out about Bradford Council and how the Council works. Equal Rights and Diversity Statement This statement outlines the Council’s commitment to equality and diversity. We want to make our district a fairer and more equitable place for everyone in the distric…
/jobs/apply-for-a-council-job/information-for-job-applicants/ -
Clayton and Fairweather Green Ward Plan 2022-2025
Created : 02 Jun 2023 16:40, Last update : 04 Jul 2023 11:33
Clayton and Fairweather Green Ward priorities Bradford District Priority Outcomes Ward Priorities Better Skills, More Good Jobs and a Growing Economy To establish mini employment and education hub where there is a need To bring community providers together to improve residents employability…
/your-community/bradford-west-area/clayton-and-fairweather-green-ward-plan/ -
Environmental Permits
Created : 12 Jul 2018 10:39, Last update : 22 Dec 2022 10:12
Permitted activities The Environmental Health Service regulates and enforces provisions of the Pollution Prevention and Control (England and Wales) Act 1999, and the Environmental Permitting (England and Wales) Regulations 2016 in relation to designated industrial installations throughout the distri…
/business/licensing/environmental-permits/ -
Whistleblowing policy
Created : 28 Sep 2018 14:11, Last update : 01 Feb 2024 10:57
1. Introduction 1.1. The reporting of workplace concerns is commonly known as "whistleblowing" or "making a disclosure in the public interest". 1.2. The Council is committed to the highest possible standards of openness, integrity and accountability and expects those who have concerns to "blow the w…
/your-council/about-bradford-council/whistleblowing-policy/ -
Noise nuisance diary
Created : 07 Mar 2016 16:18, Last update : 01 Jul 2022 16:45
If you want us to deal with your complaint we will require you to complete a nuisance diary. This information is essential to gain sufficient evidence for us to investigate your complaint. If you have difficulty completing the diary or if you are disturbed frequently over several days please contact…
/environmental-health-and-pollution/noise-nuisance/noise-nuisance-diary/ -
When happens when a complaint is made about you
Created : 31 Mar 2016 17:33, Last update : 04 Jan 2023 10:37
If a breach of planning has been identified, the Planning Enforcement team will contact the owner or occupier of the land to notify them of the issue. You will be entitled to know what the alleged breach of planning control is and be given the opportunity to contact the department to discuss the mat…
/planning-and-building-control/planning-enforcement/complaints-against-you/ -
Private Drinking Water Supplies
Created : 08 Mar 2016 14:51, Last update : 06 Oct 2022 15:22
What is a Private Water Supply (PWS)? This is a water supply which is not provided by a water company. These supplies are usually located in a rural area and may be a well, borehole, spring, stream, river, lake or pond. Who is responsible for maintaining the supply? Maintaining the supply is general…
/environmental-health-and-pollution/water-management/private-drinking-water-supplies/ -
Rights for individuals under the UK GDPR
Created : 15 May 2018 12:28, Last update : 28 Nov 2023 12:35
From 25 May 2018 the UK General Data Protection Regulation came into effect. The Regulation will give increased rights for individuals. The rights and how to exercise these are detailed below. The right to be informed The way that your personal data is collected, handled and processed and the purpos…
/open-data/data-protection/rights-for-individuals-under-gdpr/ -
Environmental Health Privacy Notice
Created : 22 Jun 2018 10:14, Last update : 13 Sep 2023 11:32
What information do we collect The Environmental Health Service may collect some, or all, of the following information about you depending on which of our services you use: All services Name, address, contact details (including telephone/mobile number, emails and website addresses) Date of birth Na…
/open-data/data-protection/environmental-health-privacy-notice/ -
Premises Licence
Created : 07 Mar 2016 11:11, Last update : 08 Sep 2023 15:29
To provide late-night refreshment, regulated entertainment and/or sell alcohol, you need a licence from Bradford Council. Am I eligible to apply? Any of the following may apply for a premises licence: anyone who carries on a business in the premises to which the application relates a recognised cl…
/business/licensing/premises-licence/ -
Single-use plastics
Created : 27 Sep 2021 16:08, Last update : 02 Oct 2023 16:04
Single-use plastics (SUPs) are plastic products that are used once, or for a short period of time, before being thrown away. Single-use plastics include things such as: cigarette butts plastic straws plastic drink stirrers plastic coffee cups and lids plastic cutlery plastic food containers plastic…
/recycling-and-waste/reduce-reuse-recycle/single-use-plastics/ -
Keighley East Ward Plan 2022-2025
Created : 06 Jun 2023 15:20, Last update : 14 Jul 2023 09:55
Keighley East Ward priorities Bradford District Priority Outcomes Ward Priorities Better Skills, More Good Jobs and a Growing Economy Promote Keighley East as a place where people want to live and work Support opportunities for apprenticeships Promote volunteering opportunities Decent H…
/your-community/keighley-area/keighley-east-ward-plan/ -
Application forms and guidance
Created : 19 Feb 2016 14:39, Last update : 24 Mar 2022 15:03
If you wish to contact Hackney Carriages and Private Hire Services, you can: make an enquiry online make a compliment or complaint about a Hackney Carriage or Private Hire vehicle or driver Information and forms used by Hackney Carriage Services Information for Hackney Carriage Drivers Guideline…
/transport-and-travel/hackney-carriages-and-private-hire/application-forms-and-guidance/ -
Privacy notice
Created : 01 Dec 2015 09:31, Last update : 19 Jan 2024 15:30
Bradford Council (CBMDC) is registered as a 'data controller' with the Information Commissioner’s Office under the Data Protection Act. Under the UK General Data Protection Regulations, CBMDC collects and processes your information in order to provide various public sector services to you under the…
/privacy-notice/ -
Make an appeal
Created : 07 Jan 2016 15:56, Last update : 01 Mar 2024 11:38
Appeals timetable for admission to primary and secondary schools in September 2024 Secondary school appeals Allocation letters/emails sent to parents: Friday, 1 March 2024 Deadline for parents to submit appeal: Friday, 12 April 2024 Appeals received by deadline date to be heard within 40 school day…
/education-and-skills/school-admissions/make-an-appeal/ -
Shipley Locality Plan 2022-2025
Created : 26 May 2023 14:56, Last update : 17 Jul 2023 12:06
Shipley locality priorities Bradford District Priority Outcomes 2021-25 Shipley Locality Wide Priorities 2022-25 Better Skills, More Good Jobs and a Growing Economy We will work to improve links between formal training providers and the community and business sectors We will work to improve…
/your-community/shipley-area/shipley-locality-plan/ -
Controlling pollution from industry - regulation by local authorities
Created : 11 Mar 2016 11:57, Last update : 01 Jul 2022 16:46
What is Environmental Permitting ? The Environmental Permitting (England & Wales) Regulations 2016 require that businesses which operate specific polluting processes must obtain a permit. Larger polluting processes are permitted by The Environment Agency, but many smaller processes in the distri…
/environmental-health-and-pollution/pollution/controlling-pollution-from-industry-regulation-by-local-authorities/ -
Contact us about private water supplies (PWS)
Created : 04 Apr 2016 13:14, Last update : 01 Jul 2022 16:52
Use this form to contact us about Private Water Supplies. To deal with your enquiry or request, we need to collect information from you. This could include your name, your address (if the request relates to where you live), your email address (to contact you) and other relevant details. The informat…
/environmental-health-and-pollution/water-management/contact-us-about-private-water-supplies/ -
The Coroner's Office and inquests
Created : 06 May 2016 14:40, Last update : 17 Nov 2022 12:00
The Coroner's role The Coroner has a duty to investigate those deaths that are reported to the Coroner. This can be as a result of a referral from a hospital, GP or in the case of a death in the community, the police. The Coroner’s enquiries are made for the Coroner by the Coroner’s officers and are…
/births-deaths-marriages-and-civil-partnerships/coroners/the-coroners-office-and-inquests/ -
Freedom of Information
Created : 08 Feb 2016 15:34, Last update : 12 Jun 2023 10:52
Freedom of Information Requests The Freedom of Information Act 2000 (FOIA) gives you the right to request all types of recorded information we hold, without stating your reason. This is called a Freedom of Information request.Before making a request, please check whether the information you are look…
/open-data/freedom-of-information/freedom-of-information/ -
Club Premises Certificate
Created : 07 Mar 2016 11:04, Last update : 16 May 2023 17:27
To authorise the supply of alcohol and regulated entertainment in a qualifying club you need a club premises certificate from Bradford Council. In a qualifying club there is technically no sale by retail of alcohol (except to guests) as the member owns part of the alcohol stock and the money passing…
/business/licensing/club-premises-certificate/ -
Protecting your property
Created : 01 Nov 2016 14:54, Last update : 20 Nov 2023 10:57
If your property has been flooded before – or if you know about properties that have been flooded even though they weren’t considered at risk – then you might be worried about your home and belongings. With one in six UK homes at risk of flooding, it is definitely something worth thinking about. For…
/emergencies/flooding/protecting-your-property/ -
Bolton and Undercliffe Ward Plan 2022-2025
Created : 01 Jun 2023 16:11, Last update : 04 Jul 2023 11:49
Bolton and Undercliffe Ward priorities Bradford District Priority Outcomes Ward Priorities Better Skills, More Good Jobs and a Growing Economy Empower local residents and support employers and businesses to offer work experience and to become mentors and coaches to act as positive role mode…
/your-community/bradford-east-area/bolton-and-undercliffe-ward-plan/ -
Heaton Ward Plan 2022-2025
Created : 05 Jun 2023 09:40, Last update : 17 Jul 2023 12:14
Heaton Ward priorities Bradford District Priority Outcomes Ward Priorities Better Skills, More Good Jobs and a Growing Economy Mapping/training job support projects Regenerating Bradford West business areas including: Keighley Road Haworth Road Support Young People to get qualifications…
/your-community/bradford-west-area/heaton-ward-plan/ -
Keighley Central Ward Plan 2022-2025
Created : 06 Jun 2023 12:21, Last update : 14 Jul 2023 09:55
Keighley Central Ward priorities Bradford District Priority Outcomes Ward Priorities Better Skills, More Good Jobs and a Growing Economy Showcase Keighley as a place where people want to be, work and enjoy Support schemes and platforms which support business Support the Act Locally programm…
/your-community/keighley-area/keighley-central-ward-plan/ -
Accessibility statement
Created : 19 Apr 2017 13:35, Last update : 19 Feb 2024 16:14
This accessibility statement applies to Bradford Council's: Main website Breathe Better Bradford website (Clean Air Zone) Challenge your parking penalty (Parking Max) Joint Strategic Needs Assessment website Licensing register Local Democracy website Newsroom My Requests system Online forms Online…
/our-websites/accessibility/accessibility/ -
Bradford ECO4 Flexible Eligibility Scheme Privacy Notice
Created : 12 Dec 2022 10:11, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Bradford ECO4 Flexible Eligibility scheme and describes how this scheme collects, uses and shares perso…
/open-data/data-protection/bradford-eco4-flexible-eligibility-scheme-privacy-notice/ -
Insurance Privacy Notice
Created : 16 Apr 2021 16:09, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Insurance team and describes how the Insurance team collects, uses and shares personal information abou…
/open-data/data-protection/insurance-privacy-notice/ -
Internal Audit Privacy Notice
Created : 16 Apr 2021 16:05, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice This notice provides additional privacy information for those accessing the Council’s Internal Audit service and describes how Internal Audit collects, uses and shares personal information a…
/open-data/data-protection/internal-audit-privacy-notice/ -
Procurement Service Privacy Notice
Created : 18 Jun 2018 11:16, Last update : 07 Dec 2023 15:21
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Procurement Service and describes how the Procurement Service collects, uses and shares personal inform…
/open-data/data-protection/procurement-service-privacy-notice/ -
Public Mortuary and Forensic Science Centre privacy notice
Created : 09 Nov 2022 10:38, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Public Mortuary and Forensic Science Centre and describes how we collect, use and share personal inform…
/open-data/data-protection/public-mortuary-and-forensic-science-centre-privacy-notice/ -
Thornton and Allerton Ward Plan 2022-2025
Created : 05 Jun 2023 10:43, Last update : 04 Jul 2023 11:33
Thornton and Allerton Ward priorities Bradford District Priority Outcomes Ward Priorities Better Skills, More Good Jobs and a Growing Economy Support young people to achieve the qualifications/experience/skills/apprenticeships needed to secure jobs. Support and develop initiatives to increa…
/your-community/bradford-west-area/thornton-and-allerton-ward-plan/ -
Toller Ward Plan 2022-2025
Created : 05 Jun 2023 11:45, Last update : 04 Jul 2023 11:33
Toller Ward priorities Bradford District Priority Outcomes Ward Priorities Better Skills, More Good Jobs and a Growing Economy Access to appropriate volunteering, jobs,employment skills, training opportunities. Support initiatives which enable young people to achieve the qualifications/skil…
/your-community/bradford-west-area/toller-ward-plan/ -
Local Plan Privacy Notice
Created : 23 Jul 2019 16:22, Last update : 13 Sep 2023 11:32
This Privacy Notice is here to help you understand how the City of Bradford Metropolitan District Council (CBMDC) Local Plan team processes your personal data. This notice should also be read in conjunction with the council's corporate Privacy Notice and other specific service notices. Plan-making…
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Health and Safety at work
Created : 24 May 2016 14:40, Last update : 23 Jun 2023 12:15
The Health and Safety at Work etc. Act 1974, and related legislation, is enforced at individual work premises by either the Health or Safety Executive, or us - the Local Authority, according to the main activity carried out there. Regulations known as the Health and Safety (Enforcing Authority) Regu…
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In-year applications
Created : 07 Jan 2016 15:57, Last update : 28 Feb 2024 15:48
Parents or carers living within the Bradford District who would like their child to move to a different school should first contact their child’s current school to discuss the reasons for the transfer. If your child has an Education, Health and Care Plan please contact the SEN Team on 01274 435750 f…
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Conditions for Drivers and Operators
Created : 19 Feb 2016 14:43, Last update : 12 Jul 2022 15:56
On 4 November 2015, the Regulatory and Appeals Committees approved the following condition changes. The conditions listed below and summarised for your ease of reference, came into force on 1 January 2016. Please note: Items 8 (a) and (b) relate to Private Hire Operators and Hackney Carriage Proprie…
/transport-and-travel/hackney-carriages-and-private-hire/conditions-for-drivers-and-operators/ -
Bin collections and the bin policy
Created : 07 Jan 2016 16:16, Last update : 16 Apr 2024 14:02
Bin collections in the Bradford district The Council needs every household to separate their household waste into recyclable and non recyclable waste. To make our bin collection service more efficient and reduce the cost of waste disposal, we introduced alternate week bin collections from May 2017. …
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Channel Panel (Bradford Contest Panel)
Created : 03 Mar 2021 09:24, Last update : 13 Sep 2023 11:33
This notice explains what personal data (information) we hold about you, how we collect, how we use and may share information about you. We are required to give you this information under data protection law. Who we are We are City of Bradford Metropolitan District Council. City of Bradford Metropo…
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Corporate Information Governance Privacy Notice
Created : 04 May 2021 11:56, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Information Governance service and describes how the Corporate Information Governance service collects,…
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Corporate Investigations Privacy Notice
Created : 16 Apr 2021 16:23, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Corporate Investigations service and describes how the Investigation service collects, uses and shares…
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Coronavirus (COVID-19) Privacy Notice
Created : 03 Apr 2020 09:52, Last update : 13 Sep 2023 11:32
Local authorities and mayoral and combined local authorities have responsibilities for protecting the health of their residents. This privacy notice is to explain and provide you with information on how we continue to collect and hold information about you as a result of the Coronavirus pandemic (CO…
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Elective Home Education Privacy Notice
Created : 07 Jun 2018 14:08, Last update : 16 Nov 2023 08:44
What information do we collect In the course of supporting elective home education and our statutory duty to take action if we believe a child is not receiving suitable education we collect the following personal information when you provide it to us: personal details (such as name, gender, age, da…
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Finance Privacy Notice
Created : 25 May 2018 14:35, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice This notice provides additional privacy information for those accessing the Council’s Finance service and describes how the Finance service collects, uses and shares personal information abo…
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Fixed Point Photography - SCORE Interreg Project Privacy Notice
Created : 05 Jul 2021 16:50, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s SCORE Interreg Project and describes how the SCORE Interreg Project collects, uses and shares personal…
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Homes for Ukraine (Horton Housing) Privacy Notice
Created : 06 Dec 2022 14:44, Last update : 17 Jan 2024 12:33
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Homes for Ukraine Service and describes how we collect, use and share personal information about you and the type…
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Information Technology Service Privacy Notice
Created : 28 Jan 2019 10:57, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Information Technology Service and describes how the Information Technology Service collects, uses and…
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Libraries Service Privacy Notice
Created : 10 Jun 2021 10:10, Last update : 12 Jan 2024 11:24
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Libraries and describes how the Libraries Service collects, uses and shares personal information about…
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Money Adviser Network and Bradford Council privacy notice
Created : 03 Nov 2022 11:51, Last update : 13 Sep 2023 11:32
The Money Advisor Network is a free Government sponsored partnership for creditors in the public and private sector. Bradford Council has joined this network to help our customers who are in financial difficulty access free regulated debt advice. Our core data protection obligations and commitments…
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Policy and Performance Privacy Notice
Created : 04 Feb 2020 10:00, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Policy and Performance service and describes how Policy and Performance collects, uses and shares perso…
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Procure to Pay Privacy Notice
Created : 16 Apr 2021 16:13, Last update : 07 Dec 2023 15:15
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice This notice provides additional privacy information for those accessing the Council’s Procure to Pay Service and describes how the Procure to Pay Service collects, uses and shares personal i…
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Road Safety Team Privacy Notice
Created : 01 Jul 2021 10:17, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Road Safety Team and describes how the Road Safety Team collects, uses and shares personal information…
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Stop Smoking Service Privacy Notice
Created : 27 Jun 2022 14:22, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice and the Public Health privacy notice. This notice provides additional privacy information for those accessing the Council’s Stop Smoking Service and describes how the Stop Smoking Service co…
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Agreed changes to conditions - 17 February 2016
Created : 24 Aug 2016 18:08, Last update : 24 Mar 2022 15:01
Following the meeting of the Regulatory and Appeals committee on 17 February 2016 the following four conditions were approved for Hackney Carriages and Private Hire vehicle licensing. Please Note: Other than condition (1) all conditions are with immediate effect. (1) Out of Area Vehicles The conditi…
/transport-and-travel/hackney-carriages-and-private-hire/agreed-changes-to-conditions-17-february-2016/ -
Guidelines for vehicle testing and attending Shearbridge Depot
Created : 09 Sep 2021 14:28, Last update : 26 Oct 2022 16:43
Vehicle plates will be issued immediately after the completion of a successful test. At your request, the Licensing Service has successfully implemented a process whereby drivers who present their vehicle for safety inspection in a good condition benefit from being able to collect their vehicle plat…
/transport-and-travel/hackney-carriages-and-private-hire/guidelines-for-vehicle-testing-and-attending-shearbridge-depot/ -
Advocacy
Created : 05 Jan 2016 14:38, Last update : 12 Jan 2024 10:24
What is advocacy? Advocacy ensures people are able to: have their voice heard on issues that are important to them defend and safeguard their rights have their views and wishes genuinely considered when decisions are being made about their lives. Advocacy is a process of supporting and enabling pe…
/adult-social-care/living-independently/advocacy/ -
Help for the neighbours of empty homes
Created : 12 May 2016 12:04, Last update : 04 Jul 2022 14:50
Bradford Council’s Empty Homes and Loans Team work with the owners of empty properties to help bring them back into use. The team has a number of measures to help with this and in some cases enforcement action is necessary. The Team also respond to referrals from the public, particularly from thos…
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Local Business Clean Air LGV and Minibus Fund Programme
Created : 18 Oct 2021 12:16, Last update : 14 Jun 2023 09:45
Apply for the Local Business Clean Air LGV and Minibus Programme here Please be aware that this scheme has now been extended to allow local residents apply for a grant to upgrade a non-compliant vehicle. Businesses/organisations who are planning to upgrade to a compliant vehicle should apply as soon…
/breathe-better-bradford/what-help-is-available/clean-air-lgv-fund-programme/ -
Clean Air Residents Fund Programme
Created : 25 May 2023 09:30, Last update : 19 Jun 2023 09:28
Apply for the Clean Air Residents Fund Programme here We have now extended the criteria for the £10m funding available to LGVs and minibuses so that Bradford District residents can now also apply. The funding is to help residents upgrade their vehicles to meet the Clean Air Zone (CAZ) standards. Re…
/breathe-better-bradford/what-help-is-available/clean-air-residents-fund-programme/ -
Contact us now
Created : 18 May 2016 11:23, Last update : 11 Apr 2024 12:03
I want to Apply Find information Pay Report Request Other ways to contact us If you can't find what you want below, try searching this website for the service you want. Apply Apply for a school place Apply for a council job Apply for a residents permit for Household Waste Recycling Centres Apply…
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Frequently asked questions
Created : 19 Feb 2016 14:48, Last update : 22 Dec 2023 11:00
What is the Vehicle Specification for the Clean Air Zone? Please see the following link for our up-to-date vehicle specification: Vehicle Specification Document (pdf). Will I get charged for entering the Clean Air Zone? Our Breathe Better Bradford website will have all the latest information regardi…
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Royds Ward Plan 2022-2025
Created : 08 Jun 2023 15:32, Last update : 26 Jun 2023 15:06
Ward members: Cllr Ruth Wood, Cllr Andrew Thornton, Cllr Angela TaitWard Officer: Liz Parker Section 1: Introduction to Royds Ward Plan Ward Royds Ward Ward Officer Liz Parker How to get involved If you would like to get involved please contact the Ward Officer, Liz Parker, by email on liz.parker…
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Yorkshire & Humber Care Record
Created : 08 Sep 2023 14:22, Last update : 17 Jan 2024 12:01
The YHCR was created to help Social Care Workers, GPs, doctors, nurses and care practitioners to access and share your up-to-date clinical information by accessing data held by multiple health and care settings from a single care record. This includes medical records, personal records and computeris…
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Post-16 Transport Policy Statement 2023-2024
Created : 26 May 2023 17:37, Last update : 12 Feb 2024 10:09
Transport policy statement for students aged 16-18 in further education, continuing learners aged 19 and those young people aged 19-24 with learning difficulties and/or disabilities. Department responsible: Travel Assistance Service Document release: September 2020 Introduction Local authorities do…
/education-and-skills/travel-assistance/post-16-transport-policy-statement-2023-2024/ -
Trade Waste Privacy Notice
Created : 12 Jun 2018 12:10, Last update : 13 Sep 2023 11:32
What information do we collect The trade waste service may collect some or all of the following information about you as an applicant: Personal name, address and contact details Relevant business, company or organisation name, address and contact details Bank details. Correspondence (emails, letter…
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Comments policy for Bradford Council social media sites
Created : 18 Apr 2016 14:17, Last update : 19 Oct 2023 14:29
You are welcome to post your comments, pictures and videos on our social media accounts. However, please be aware that your contributions are public and available to anyone visiting the accounts. Comments and replies on our social media accounts reflect the views of the person submitting them and do…
/contact-us/social-media/comments-policy-for-bradford-council-social-media-sites/ -
Drones and aerial imagery capture privacy notice
Created : 11 Jul 2023 17:15, Last update : 09 Feb 2024 10:02
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information to describe how personal data captured by drone camera imagery within Bradford Council is used and protected. The Councils Planning Enfor…
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Early Education and Childcare Provider Information Privacy Notice
Created : 23 Mar 2023 15:53, Last update : 13 Sep 2023 11:32
Department or Service Area: Children’s Services Education and Learning, Intelligence and Sufficiency Service Early Education and Childcare Providers. City of Bradford Metropolitan District Council (CBMDC) is registered with the Information Commissioner's Office (ICO) under the provisions of the Data…
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Early Education Funding Privacy Notice
Created : 23 Mar 2023 15:47, Last update : 13 Sep 2023 11:32
Department or Service Area: Children’s Services Education and Learning, Intelligence and Sufficiency Service City of Bradford Metropolitan District Council (CBMDC) is registered with the Information Commissioner's Office (ICO) under the provisions of the Data Protection Act 2018. The Council takes…
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Housing Services Privacy Notice
Created : 21 Jun 2018 11:30, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Housing Services and describes how we collect, use and share personal information about you and the typ…
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Human Resources Privacy Notice
Created : 25 May 2018 14:54, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Human Resources service and describes how Human Resources collects, uses and shares personal informatio…
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Estates and Property Privacy Notice
Created : 25 May 2018 12:02, Last update : 13 Sep 2023 11:32
Our core data protection obligations and commitments are set out in Bradford Council's primary privacy notice. This notice provides additional privacy information for those accessing the Council’s Estates and Property Service and describes how the Estates and Property Service collects, uses and shar…
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West Yorkshire Pension Fund Privacy Notice
Created : 31 May 2018 14:02, Last update : 17 Jan 2024 12:01
City of Bradford Metropolitan District Council (CBMDC) is registered with the information Commissioner's Office (ICO) under the provisions of the Data Protection Act 2018. The Council takes its responsibilities under the Act very seriously. This notice provides details of how CBMDC collects and uses…
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West Yorkshire (Western Division) Coroner’s Service Privacy Notice
Created : 17 Aug 2018 09:37, Last update : 17 Jan 2024 12:01
Who is the data controller? The Senior Coroner for West Yorkshire (Western) which covers the metropolitan districts of Bradford, Kirklees (Huddersfield and Dewsbury) and Calderdale is the data controller for the purposes of the Data Protection Act 2018 other regulations including the UK General Data…
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Records Retention and Disposal Policy
Created : 01 Aug 2023 11:07, Last update : 31 Aug 2023 15:46
Corporate Records Retention and Disposal Policy Department responsible: Corporate Information Governance – Records Management Officer Document release: July 2023 1. Introduction 1.1 In accordance with the Code of Practice on the Management of Records Bradford Council has implemented a Records Retent…
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Bradford Housing Allocations Policy
Created : 06 Jun 2023 11:08, Last update : 24 Aug 2023 12:32
Bradford District Housing Allocations Policy with Temporary Addendums Department responsible: Access to Housing Team Document release: updated April 2023 Section 1: Context and aims 1.1 This Allocations Policy sets out the criteria to be used by the Council to allocate housing to applicants with com…
/housing/policies-and-reports/bradford-housing-allocations-policy/ -
Emergency Management Service Privacy Notice
Created : 31 May 2018 10:10, Last update : 28 Nov 2023 09:37
This notice provides details of how the Council’s emergency management service collects and uses information about you. For more general information about how the Council uses your information and your rights, please refer to the general Privacy Notice. What information do we collect The emergency m…
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Licensing Privacy Notice
Created : 31 May 2018 09:52, Last update : 13 Sep 2023 11:32
This notice provides details of how the Council’s licensing service collects and uses information about you. For more general information about how the Council uses your information and your rights, please refer to the general Privacy Notice. What information do we collect The licensing service may…
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Marketing and Communications Privacy Notice
Created : 25 May 2018 15:04, Last update : 13 Sep 2023 11:32
What information do we collect General Name, address, contact details including email address, mobile phone number and/or social media user name Correspondence (including emails, social media posts) Photos and videos Disabled children’s information service only Date of birth Sensitive information…
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Trees and your property
Created : 05 Apr 2016 16:05, Last update : 04 Dec 2023 14:59
My neighbour's trees encroach over my boundary, can I cut them back? Your Common Law rights allow you to remove branches that cross over your boundary without the need to seek your neighbour's permission. Notifying your neighbour of your intentions is always advisable. However, you must not cross th…
/planning-and-building-control/trees-and-tree-preservation-orders/trees-and-your-property/ -
Mud on the public highway – guidance for operators of haulage or farm vehicles
Created : 07 Jan 2016 15:19, Last update : 25 Oct 2023 10:43
These guidance notes refer to instances where trade activities from an owner/occupier or contractor of land or property adjacent to a highway deposits soil, mud or other debris upon a highway. The definition of a public highway includes footways, footpaths and adjacent verges, bridleways as well as…
/transport-and-travel/highways/mud-on-the-public-highway-guidance-for-operators-of-haulage-or-farm-vehicles/ -
Bradford Clean Air Zone Privacy Notice
Created : 08 Apr 2022 12:18, Last update : 21 Dec 2023 11:16
A Clean Air Zone (CAZ) is an area where targeted action is taken to improve air quality, in particular by discouraging the most polluting vehicles from entering the zone. No vehicle is banned in the zone, but those which do not have clean enough engines will have to pay a daily charge if they travel…
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General guidance - event planning
Created : 20 Jan 2022 15:45, Last update : 24 Mar 2023 15:02
Legal requirements As an event organiser you are legally obliged to ensure the health, safety and wellbeing of people working at and attending your event in accordance with the Health and Safety at Work Act 1974. What can go wrong with an event? Below are some examples of what can go wrong with an e…
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Council Tax legality - frequently asked questions
Created : 06 Sep 2022 10:06, Last update : 06 Sep 2022 10:54
The council has a responsibility to bill and collect Council Tax, but this does not mean it introduces a fiduciary relationship (a situation in which one person justifiably places confidence and trust in someone else and seeks that person's help or advice in some matter). We do not require consent…
/council-tax/general-council-tax-information/council-tax-legality-frequently-asked-questions/ -
Food sampling
Created : 18 Mar 2016 10:17, Last update : 29 Jun 2022 10:59
Why is sampling carried out? Sampling is an important way of assessing the safety of food produced by a business and also the safety of the environment where food is produced or manufactured. What types of samples are taken? The Food Safety team undertakes microbiological sampling. Usually this will…
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Fleet and Transport Services Privacy Notice
Created : 31 May 2018 10:01, Last update : 13 Sep 2023 11:32
This notice provides details of how the Council’s licensing service collects and uses information about you. For more general information about how the Council uses your information and your rights, please refer to the general Privacy Notice. What information do we collect Departments within fleet a…
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Elected Members Privacy Notice
Created : 09 Sep 2021 16:29, Last update : 15 Jul 2022 16:57
As an Elected Member of Bradford Council, I am a data controller as defined in the UK GDPR and Data Protection Act 2018 in relation to personal data processed by me when I’m representing the residents in my Ward. I will handle any personal data about you in accordance with Bradford Council’s Data Pr…
/your-council/your-councillors/elected-members-privacy-notice/ -
A general guide to scrutiny
Created : 20 May 2016 11:03, Last update : 02 Oct 2023 15:03
What is the role of Overview and Scrutiny? What is a detailed Scrutiny Investigation? Who can be scrutinised? What is a Call In? How can members of the public become involved? Becoming a witness and submitting evidence What is the role of Overview and Scrutiny? The role of the Overview and Scrutiny…
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Bereavement Services Privacy Notice
Created : 25 May 2018 15:15, Last update : 08 Dec 2023 09:50
Bereavement Services gather process and store a wide range of information, including some personal details, in order to deliver our service efficiently. We are responsible for managing the information we hold and we recognise that this information is important to you. We take our responsibilities se…
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Managing Unacceptable Customer Behaviour Policy
Created : 27 Apr 2023 10:47, Last update : 05 Jan 2024 10:59
1.0 Introduction 1.1 The City of Bradford Metropolitan District Council strives to provide services efficiently and effectively and without partiality or unlawful discrimination on any grounds. The Council aims to deal with all its customers in a professional and customer friendly manner and will of…
/compliments-and-complaints/policies-and-procedures/managing-unacceptable-customer-behaviour-policy/