You can report a possible breach of planning control by completing our online Enforcement Enquiry form or by writing to the planning office.
If an anonymous complaint is received, the details of the complaint will be referred to the Area Planning Manager, who will decide whether or not the matter should be investigated. An anonymous complaint will not normally be investigated unless it is considered to give rise to a serious health and safety issue.
All such complaints made to the Council about planning enforcement matters are confidential and are not divulged to the subject of the complaint.
In some circumstances your details may however be divulged to other Council departments (for example Environmental Protection, Building Control, Highways) if they have powers to assist in investigating your complaint.
If a complaint is made about a case that proceeds as far as appeal or prosecution proceedings, evidence may be required from you to increase the chances of a positive result, but you would be contacted about this beforehand.
Please read the guide to enforcement.
At the present time it is, unfortunately, rarely possible for an Enforcement Officer to visit a site within 28 days of the complaint being submitted. Matters which are considered to give rise to a serious health and safety issue are given priority.
Please note that enforcement matters can often take a substantial length of time to resolve due to the procedure that must be followed and the volume of cases the Council receives.