Direct Debit and paperless bills

Direct Debit

Direct Debit is the quickest and easiest way to pay your bill.

You can pay over 10 months (April to January) or 12 months (April to March). You can also choose which date of the month you pay (5th, 10th, 15th or 25th)

Before you set up a Direct Debit, make sure you have your council reference number (from your bill or invoice) and your bank or building society details.

Paperless bills

Direct Debit payers can get their bills by email

Changing a Direct Debit payment date

You can change your Direct Debit payment dates or bank account details using our online form:

Note: you do not need to do anything if you have already set up a Direct Debit, your new bill will list the payment instalment amounts and the date they will be taken.

If I chose to pay over 10 months, do I need to cancel my Direct Debit after the 10th month and re-set it up when I receive the next year's bill?

No – if you chose to pay over 10 months, the Direct Debit will automatically stop after the 10th month and re-start in April after you receive the next year's bill in March.

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