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Single Person Discount review

Bradford Council is verifying Single Person Discounts

Bradford Council is working with public service specialists Northgate Public Services to review its Single Person Discounts. The review is being done to ensure that the discounts we have awarded are being claimed correctly.

Once the Council Tax accounts have been reviewed, Northgate Public services will be writing to a number of those claiming Single Person Discount to ask them to confirm their status at the property.

If you receive a letter, it will tell you how you can either update your Council Tax record or confirm that you are still entitled to the discount. A helpline number will be included in the letter if you need help to complete the form. It is very important that you respond to the letter, failure to do so could affect your claim.

What are Single Person Discounts?

Bradford Council currently gives a 25% Council Tax discount to more than 71,000 households where there is only one adult resident at the property. In the last financial year, more than £18 million was awarded in discount.

Who are Northgate Public Services?

Northgate Public Services is a well-known, reputable company who specialise in the provision of Revenues and Benefits software, and dealing with Revenues and Benefits processing work for many Local Authorities throughout Great Britain.

They employ a large number of highly experienced staff to carry out this work and have successfully conducted property discount reviews for a number of Local Authorities

How can Northgate Public Services Public Services undertake this review for Bradford Council?

This is done in accordance with the Local Authorities (Contracting Out of Tax Billing, Collection and Enforcement Functions) Order 1996 – SI1996/1880, Section 12 – Ascertaining entitlement to discounts.

How is Northgate Public Services reviewing these discounts?

Council Tax information is compared with other sources of information to identify when more than one adult is living at an address where a Single Person Discount is still being claimed.

Then, Northgate Public Services will be sending letters in the coming weeks to some residents who claim a Single Person Discount.

I have received a letter about this and I have a question - who do I contact?

You should call Northgate Public Services, on 01274 989166. This line is open Monday to Friday, 8.30 am to 5 pm

Is my personal data safe?

All personal data is processed securely and in compliance with the principles of the Data Protection Act 1998 and is used under s29 (1)(a) – the prevention and detection of crime and s29 (1)(c) - the assessment or collection of any tax or duty or of any imposition of a similar nature, Data Protection Act 1998.

Northgate Public Services do not hold on to the data for any longer than is legally required. All data, be it paper or electronic, is shredded to destroy it. We are not compiling a database that could be shared and accessed by other bodies and sources.

How do I cancel a Single Person Discount?

If you have received a letter, you should complete the form attached and return it in the envelope provided. If you have not received a letter, you can cancel a Single Person Discount online.

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