If you would like to make a compliment or complaint about the service you have received from us, please use the link below. Please provide your full contact details so we can get back to you. In the comments section please include full details of your compliment or complaint.
You can also make a compliment or a complaint by telephone, by letter, on a paper form or by speaking to a member of staff. A complaint will be investigated in accordance with the Council's complaints procedure.
Telephone switchboard: 01274 432111
FREEPOST BRADFORD COUNCIL
(Please write "Complaints Unit" on the back of the envelope)
There is a separate complaints form for benefits and Council Tax
Bradford Council does not have sole responsibility for the provision of housing transferred to Incommunities. In order to make a complaint about any of these services please contact the service provider directly.
There is a separate complaints procedure for Social Care (also known as social services).
Bradford Council takes comments, complaints and compliments seriously and we are committed to learning from the complaints we receive, and making changes to systems and procedures in order to prevent similar problems from happening again.