Out-of-hours emergencies

Emergency Duty Team - Out of hours emergency social care

The Emergency Duty Team (EDT) provides out of hours cover for all Social Care emergencies within the Bradford Metropolitan District

How to contact the Emergency Duty Team

Please call 01274 431010

The service is available outside of normal office hours 365 days a year:

• Monday to Thursday: 5pm to 7.30am the following morning 
• Fridays: 4.30pm to 7.30am Monday, with 24 hour cover at weekends and throughout Bank Holidays

The EDT will respond to all calls as soon as possible but at certain times the worker on duty may be dealing with several matters or may be out on an urgent assessment. The telephone staff will advise you if this is the case and your call will be returned as soon as possible.

What we do

The EDT provides an out of hours Social Care emergency assessment and crisis intervention service in all situations where a crisis has occurred outside of office hours that cannot wait until the next working day. Our work involves:

• Children and families 
• Adults with physical disabilities 
• Adults with mental health problems 
• Adults with learning disabilities 
• Adults who are vulnerable or elderly 
• Provision of ‘Appropriate Adults’ at Police Stations

The EDT’s response to referrals will be prioritised such as:

• Where a child is at risk 
• An urgent assessment is needed under the Mental Health Act 
• Where a vulnerable adult is at risk

The team member on duty will make an assessment, on the telephone, of any immediate need or risk and then take appropriate action to ensure that an individual or family is safe until the next working day.