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Early Help support and Think Family

What is Early Help?

Early Help is a way of giving families the support they need as quickly as possible when problems emerge. It means we can work together to find solutions to small problems before they become big ones. 

A family can ask for Early Help or sometimes a professional, such as a health visitor, social worker or teacher, may suggest this for them.

Early Help can include both support to a family in the earliest years of a child’s life and also a timely response to a problem at any stage later in their lives.

If your family receives Early Help, you will have an Early Help plan to support you so we can make things better for you and your children – we call this the ‘Think Family’ approach.

Early Help can also involve other people working together to support you and your family. It can involve GPs, health visitors, schools, colleges, children’s centres, school nurses, youth services, child care or other community settings working together on a day-to-day basis.  Part of our role is to try and help you get the ‘right support at the right time’.

How can I find out more about Early Help?

You can find out about a range of family support in your area such as parenting groups as well as local activities and short breaks for disabled children and young people.

Start by visiting our Families Information Service pages or visit our Local Offer website.

You can contact the Families Information Service by calling our helpline on 01274 437503 for free and confidential advice, or Text 'FIS' to 07781472076 and we will call you back, or email: fis@bradford.gov.uk

If you can’t find the information you need here, use our Early Help postcode checker to find support in your area, or call the Early Help Gateway on 01274 432121 during office hours.

The Early Help Gateway staff will ask you to be as clear as you can about:

  • What it is you are worried about?
  • What is going well for your family and who already helps you?
  • How we think extra support will help you and your family?

The Early Help Gateway will provide confidential advice and guidance and, if needed, will link you through to groups and services near your family.  

If you have information to share with us through a secure email then email: earlyhelpgateway@bradford.gcsx.gov.uk.  If you are not on a secure email account please call 01274 432121 for different ways to share information securely. 

If have a concern that a child is being harmed as a result of abuse or neglect, you must not keep these concerns to yourself.  You should call:

  • Children's Initial Contact Point - 01274 437500 during office hours
  • At all other times, call the Emergency Duty Team on 01274 431010
  • If you have reason to believe that a child is at immediate risk of harm, contact the police on 999

Visit these pages if you are concerned about adult abuse or domestic violence

More information about Early Help is also available on the Bradford Safeguarding Children Board website.

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Council Switchboard : 01274 432111

Council Address : Britannia House, Hall Ings, Bradford BD1 1HX


© 2017 City of Bradford Metropolitan District Council