Self-directed support

What is self-directed support?

Self-directed support is a new way of providing social care in the Bradford District. It's about putting you in charge of the support you need to live your life as you choose.

This means you having more control over how the money needed for your social care is used, so that it meets your needs in the best way possible.

How will you benefit from self-directed support?

Together with the Council, you will be able to decide the support you need and who should provide it – helping you stay as independent as possible.

You will know exactly how much money you have to spend on your care and services. This is known as an individual account.

You will have access to a wider range of services to help you reach your personal goals.

Self-directed support will give you more choice and control over your life!

Who is self-directed support for?

Anybody who is eligible for adult social care services is eligible for an individual account through self-directed support.

Please contact us for further information on whether we can help you.

How does self-directed support work?


Just follow these simple steps:

Step 1 - Telling us what help you need

You will need to tell us about the care and support you need by filling out a form. You can fill in the form yourself; a relative or friend can fill one in for you; or we can fill one in with your help. This will help us understand your needs and work out how much money you are entitled to.

Step 2 - Your individual account

Once we have agreed with you the amount of help you need, we will work out an individual account for you. This is the amount of money which you will be able to spend on things to give you the support you need.

You may have to make a contribution to your individual account based on your savings and benefits. If you are already contributing then the sum will be no more than it is at present.

Please talk to your social care worker or contact the Charges Team if you want more information about this.

  • Bradford: 01274 437975 
  • Keighley: 01535 618109

Step 3 - Preparing your support plan

You will need to prepare a support plan to show how you will spend your individual account to achieve your personal goals and meet the needs you told us about in Step 1.

You can prepare the plan with help from family and friends, from other support groups or from us.

Step 4 - Agreeing your support plan

Once you have discussed your support plan with your social care worker and we have agreed that it meets your needs, you will receive a letter to show that your plan has been approved.

Step 5 - Managing your individual account

There are 3 ways you can manage your individual account:

  1. You can manage the money yourself 
  2. You can ask the Council or an agreed other person to manage your money 
  3. A combination of 1 and 2.

You will need to write down how you intend to manage your money in your support plan.

Step 6 - Arranging your support

You can choose to arrange your own support, have someone do it for you or ask us to do it. Write down which you would prefer in your support plan.

Step 7 - Live your life to the fullest

Use the support outlined in your plan to live your life to the fullest!

Step 8 - Making sure the plan is working

You will go over your plan with us within 12 weeks of it starting to check how things are going and if any changes need to be made. Together with your social care worker you will review your needs each year or when your needs change. If your needs do
change, we will change your individual account so it is suitable.

What if I am not able to make decisions for myself?

If you are not able to make your own decisions, we can either make the decisions for you or we can discuss your needs with anyone who has 'power of attorney' to act for you. This means that they can legally make decisions on your behalf.

Will anyone check to see if I am spending my money properly?

Yes. We will need to make sure that you are using the money in a way that meets your needs. We will discuss this with you.

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Contact details

Adult and Community Services

Adult Services Access Point : 01274 435400
Charges team - Bradford : 01274 437975
Charges team - Keighley : 01535 618109

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