Please help us to make sure we provide the best possible service by sparing a few minutes to complete this short questionnaire.   Parking Area Q1 Which area / location were you parked in?   Q2 How long did you park for?  (Hours)         0-1 1-3 3-5 All day   Q3 How many days do you park here in an average week?       0-1 2 -3 4-5 6-7

Quality and clarity of information Q4 How satisfied or dissatisfied are you with the quality and the clarity of the information we provided in each of the following ways?   Very satisfied   Fairly satisfied   Neither Satisfied nor Dissatisfied   Fairly dissatisfied   Very dissatisfied   Not applicable   Signage             Pay & Display ticket             On Penalty Charge Notice             On website             On the telephone             By letter/email

Our service to you Q5 How satisfied or dissatisfied are you with each of the following?   Very satisfied   Fairly satisfied   Neither Satisfied nor Dissatisfied   Fairly dissatisfied   Very dissatisfied   Not applicable   The friendliness of our staff             How helpful they were             Availability of parking spaces             Cost of parking             Disabled parking spaces/ availability             Quality of lines & signs in area             How quickly issues are resolved             Your overall satisfaction with our service           Q6 Please describe briefly anything you are dissatisfied with.

Comments and suggestions Q7 We would be grateful if you could use this space for comments or suggestions to improve our service.

Some information about yourself to assist us in checking that we receive a representative sample Q8 What age are you? 17-24 25-34 35-44 45-54 55-64 65+   Q9 Are you male or female? Male Female   Q10 What is your ethnic background? White British Irish Other - specify below   Mixed White & Caribbean White & African White & Asian Other - specify below*   Asian Indian Pakistani Bangladeshi Other - specify below*   Black Caribbean African Other - specify below*   Other Chinese Any other group - specify below*   * Specify other ethnic group   Thank you for your feedback - please click 'Submit' to send your responses.   Bradford MDC Parking Services, P.O. Box 848, Bradford  BD1 5UH       (  01274 434300        Fax: 01274 737504       Email: parkingservices@bradford.gov.uk