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City of Bradford Metropolitan District Council
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Health, Well-being and Care

How to Get In Touch

Contact can be made by any parent, child or young person. We offer services to families who are living in the Bradford area.

We also are pleased to take any calls about a child or young person who is not related to the caller if they either have the parent or guardian's permission to call, or, when the caller believes the child or young person may be at risk of harm either from their own or some one else's actions. This includes members of the public and professionals.

We will try to help and if we cannot will try to put you in touch with some one who can .

We provide help by offering advice on the telephone sometimes we can visit at home in which case we will look at individual circumstances in more detail and agree a plan. This can include further work from our or other agencies.

If you are older and have previously received services and wish to access any information you feel we might hold that would be of use please write to us.

If you have previously been looked after by us we can sometimes provide services beyond your 18th birthday.

Children's Initial Contact Point:

The Children’s Initial Contact Point is the first point of contact for all new calls and enquiries, by telephone or in writing from members of the public and other professionals.
The role of the team is to ensure from the information obtained that all calls and enquiries are directed appropriately. The team also process all new mail and faxes on behalf of the Division and re-direct to the appropriate office for action.

Open: Monday to Thursday - 8.30am - 5.00pm; Friday - 8.30am - 4.30pm (except public holidays). See Emergency Duty Team for contact out of these hours.

Telephone: 01274 437500
Fax: 01274 434732
Address:
PO Box 992
Bradford
BD1 5WS

If you want to ring us free of charge, call in at any Social Services office, where they will make you welcome and provide free telephone facilities.

Emergency Duty Team

This team provides out of office hours emergency advice to members of the public. Visits can take place in certain circumstances.

Telephone: 01274 530434
To telephone us with the help of an interpreter: (01274) 726541

Information about services provided by Bradford Social Services is now available in Urdu, in large print, on audio-tape and in Braille.
For details, contact Bradford (01274) 437500.