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Benefits FAQs
Benefits FAQs
Frequently Asked Questions
I don't understand the Benefits Decision Notice that you have sent me
How did you work out the benefit that I am entitled to?
I have recently received a Benefits Decision Notice - why have you sent me another one?
I don't agree with how my benefits have been worked out
Why is my Housing Benefit going to my landlord?
Why is my Housing Benefit not going to my landlord?
I have had a change in my circumstances and I am getting Housing Benefit and/or Council Tax, what do I need to do?
My Council Tax bill show the old amount for Council Tax Benefit and not the new amount, what does this mean?
I am a BCHT tenant and my rent account shows the old amount of Housing Benefit not the new amount, what should I do?
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