Direct Debit

Direct Debit is the quickest and easiest way to pay your bill

Pay over 10 months (April to January) or 12 months (April to March) and you can choose which date of the month you pay (5th, 10th, 15th, 25th or 28th).

How do I set up a Direct Debit?

Before you set up a Direct Debit, make sure you have your council reference number (from your bill or invoice) and your bank or building society details.

Sign up to paperless bills online

Please note: even if there is more than one person named on the account as liable to pay, we can only send one email bill per account.

Changing a Direct Debit payment date

You can change your Direct Debit payment dates or bank account details using our online form:

Note: you do not need to do anything if you have already set up a Direct Debit, your new bill will list the payment instalment amounts and the date they will be taken.

If I chose to pay over 10 months, do I need to cancel my Direct Debit after the 10th month and re-set it up when I receive the next year's bill?

No – if you chose to pay over 10 months, the Direct Debit will automatically stop after the 10th month and re-start in April after you receive the next year's bill in March.

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