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City of Bradford Metropolitan District Council
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Life in the Community

Community Warmth

Community Warmth

Bradford Council and Npower are seeking to assist local households to save on their energy bills and keep warmer. The Community Warmth Scheme will be visiting 170,000 home owners and private rented homes over the next 2 and half years across the whole Bradford district.

Bradford Council has ensured that the Community Warmth Scheme will provide free cavity wall insulation measures to all residents living in their own homes or renting from a private landlord where technically possible*. In addition, free loft insulation will be provided for households with residents aged 60 or over in suitable private sector homes*.

The Community Warmth scheme also offers a free home energy survey by a qualified surveyor and will also signpost to several partner services. You do not have to be an Npower customer to qualify for this scheme and you may benefit from some of the other services on offer.

Council Leader, Councillor Kris Hopkins said: “This scheme will help to prevent waste, save energy, keep costs down and is beneficial to the environment.”

“Bradford Council is pleased to be offering this service and we hope as many local residents as possible who are eligible to benefit will take the opportunity to do so.”

Community Warmth

Councillor Adrian Naylor said: “With the relentless rise in fuel costs it is only fair that the most vulnerable in our society receive as much help as possible in combating this through energy efficiency measures”

With no insulation, nearly half of the energy you are billed for can be lost through the walls and roof of your home. We can help you prevent this waste and the corresponding expense, both now and in the future.

Installation will be carried out by Community Warmth’s specialist team of local contractors; using quality approved materials and will usually be completed in less than a day.

Community Warmth

If you receive cavity wall insulation, this comes with a 25-year Cavity Insulation Guarantee Agency (CIGA) guarantee certificate (please see the CIGA website for more details).

The surveyor will also ask if you require further advice on:

  • Benefit entitlement checks
  • Help and advice regarding fuel payment problems
  • Smoke detectors fitted by the West Yorkshire fire and Rescue Service if none are present.
  • Business advice and support on working for yourself
  • Generating your own energy and other green issues such as water conservation advice
  • External and internal wall insulation
  • Handyman service
  • Heating

If you indicate that you require any of the above further information, the Community Warmth Team will refer you to partner agencies for follow up advice and support.

In all instances, surveyors working for Community Warmth will have the following:

  • A security ID badge
  • Community Warmth badged clothing
  • Carry a Bradford City Council security check letter (to be referred to as a Letter of Authentication) with a unique security code for your property.

All other agencies contacting you will identify themselves as part of the scheme, have security ID passes and will communicate with you by letter.

If you are interested in taking advantage of this scheme, please telephone the Community Warmth freephone number 0800 694 0418.

* Please note that terms and conditions apply. Free insulation and free heating measures - Offer is subject to availability and subject to a successful survey of the property. To be eligible you must be a resident within the boundaries of the area controlled by Bradford District Council, you must own your own home or rent from a private landlord (this offer is not available if your home is rented from a social housing provider. If you rent from a Housing Association please contact your landlord directly.) You or someone you live with must satisfy the relevant eligibility criteria (being, for example, in receipt of qualifying income related benefits). Excesses may be charged for excess meterage and other associated costs such as scaffolding. For further details of the eligibility criteria please call 0800 694 0418.