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City of Bradford Metropolitan District Council
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Social Care and Health

Home Care

Who is it for

  • older People
  • People with Physical Disabilities
  • People with Sensory loss including difficulty with sight and hearing
  • People with Mental Health problems
  • People with learning difficulties
  • children and their families

What is Home Care?

We are registered with Care Quality Care Commission (CQC) as a provider of Home Care.

Some people living in their own homes can not care for themselves easily because they are ill or disabled. Home Care will provide help with tasks of daily living such as help with dressing, feeding and personal care.

The intake service (reablement) provides short term care to service users for a time limited period. It aims to give them the confidence to manage as many tasks of daily living on their own whenever possible. Intake normally lasts for up to six weeks and is tailored to individual needs. We discuss and agree an individual goal plan with service users and work along side them to reach these goals.

Other schemes and activities

The development of Extra Care Housing is identified as an important element of specialist accommodation. There are a number of extra care schemes in the Bradford District in which a dedicated care team deliver Home Care. The recent developments have sought to provide a better balance between community support and long term care.

When is Home Care Available

The Home Care Service works between 7.00am and 10.00pm. We will do our best to meet the times you would like us to provide Home Care, but this is not always possible due to the high demands on the service.

Where are they

The Home Care Services are based in geographical clusters throughout Bradford. A number of Home Care Seniors who are responsible for a geographical area are based in each of the cluster bases.

How do I access the service?

People can be referred by contacting the Access team on 01274 435400.

A member of the Assessment team will usually visit your home to discuss your options.

Who provides it

We have a highly skilled and qualified workforce providing services in Home Care, that are trained to provide you with the support you need.

How do they help

Home Care aim to help people with health and social care needs to keep their independence, improving your ability wherever possible to stay in your own home rather than moving into residential care, nursing care homes or long stay hospitals.

We can provide the Home Care services specified in your Care Plan, which might include for example help with getting you up in a morning, bathing, going to the toilet and getting your food.

If you are from a specific ethnic minority, social or religious group we will seek to meet your particular requirements and preferences as agreed in your Care Plan.

How can I apply?

People can be referred by contacting the Access team on 01274 435400. A member of the Assessment team will usually visit your home to discuss your options.

What is an assessment?

In an assessment we gather information to work out what difficulties you, or your carer, are having and what sort of help you are asking for, then we work out what help we can offer

Is there a charge

There is currently not a charge for the Intake (Reablement) Service; however, a charge for any ongoing services will be made on the Council's ability to pay policy following a financial assessment.

I’d like to find out more, who can I talk to?

You can contact our Access point where staff will be happy to discuss any questions you may have.

The telephone number is 01274 435400

You can visit the CQC website to view our rating or ring 03000 616161

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