Carers Information Service
What is the Carers Information Service?
The role of the Carers Information Service is to provide a ‘one-stop shop’ service for information and advice for carers. It is a ‘signposting’ service for carers, helping people to identify which services & support will be most useful for them, and advising on how to go about accessing it. The Carers Information Service will help carers to make sense of what can be a confusing picture of provision.
Who is the Carers Information Service for?
Carers of any age - a carer is someone who spends a significant proportion of their time providing unpaid support to a family member, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.
When is the Carers Information Service available?
Monday – Thursday: 8.30am to 5.00pm
Friday: 8.30am to 4.00pm
How do I access the service?
Phone Number: 01274 449660
Where is the Carers Information Service?
Park View Court
St Paul's Road
Who provides the service?
Carers Resource, an independent charity, who are also part of the Princess Royal Trust for Carers network.
How do they help?
The service will provide information to people visiting in person, by telephone and via a carers’ website.
The service may carry out home visits where carers have particular difficulties accessing information and advice by other means; this is not expected as a routine feature of the service, but as an option in exceptional circumstances.
Is there a charge for using the service?
I’d like to find out more, who can I talk to?
Carers Resource Locality Manager
Carers Commissioning Manager