Alerting managers
Everyone
An alerting manager is a person within an organisation designated to make adult protection referrals.
To find out who your alerting managers are read your organisation’s adult protection procedures or contact your organisation’s lead manager for safeguarding adults.
An alerting manager is usually a person having responsibility for a service area, unit or a team.
They have a responsibility to respond appropriately to any concerns of abuse or neglect raised with them. They should follow the Alerting manager’s decision and referral pathway
Although most concerns will result in a multi-agency referral, some will turn out to have obvious explanations that mean that abuse has not taken place.
Sometimes minor situations of abuse and neglect can be stopped by appropriate action being taken by one agency - in this case a multi-agency adult protection referral will not be needed. The alerting manager will make this decision - Alerting manager's decision and referral pathway
If you have concerns that your alerting manager has not responded appropriately to a concern you have raised or if they are implicated in any abuse or neglect then contact your organisation’s lead manager for safeguarding adults or contact the Adult Protection Unit duty line.
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