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City of Bradford Metropolitan District Council
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Health, Well-being & Care

Adult & Community Services

Adult Services Direct

Adult Services Direct is a telephone service that offers a simple way for the public and professionals to access appropriate information and services within Bradford Social Services

We provide valuable information on services such as how to receive an assessment of care needs, home care, meals service and residential, nursing and respite care and we can deal with all general enquiries, either directly or by putting you through to the appropriate department

Get the right help at the right time with our friendly, accurate and confidential service!

Adult Services Direct Link
For more Information


Community Involvement Project Performance Report - October 2009

The Community Involvement Project provides funding and support to improve the ability of voluntary and community sector organisations to respond to the needs of older people with mental health problems and their carers.

This innovative project has supported a range of preventative wellbeing activities and initiatives, which have had a positive impact on emotional wellbeing. It has also developed the network of Wellbeing Cafes for older people who are becoming isolated or depressed or are have problems with their memory, and their carers.

The September 2009 report gives details of the team's performance and achievements.

For further information please contact Andrew Jones or Shahidur Rahman.

PDF document Performance Report - September 2009


your life, your choice

The Bradford Approach to Personalisation

Personalisation is a term used to describe the ability to tailor a range of support services to meet individual's specific needs, and it is at the heart of the government's drive to transform social care.

The Bradford approach to implementing Personalisation is 'your life, your choice' - an approach that is based on self directed support by providing customers with individual accounts that they can spend on the care they require.

In 2006, the Government published a White Paper called 'Our Health, Our Care, Our Say' which set out the need to give people greater control over their lives. This includes giving people the opportunity to choose and manage the type of support they receive, rather than be fitted into the services that are available.

Why do we need to change?

Citizen expectations are changing nationally and locally, and Bradford needs to respond and encourage demand from citizens for more information, choice and control. Demographics are also changing, there is an increase in the number of older people in communities who need support. Continuing to provide services in the traditional way is no longer sustainable.

Personalisation is to be rolled out nationally by 2011, and Central Government has set a specific target that by March 2001, 30% of service users and carers are to have received packages of care going through a self-directed support process. This involves individuals receiving a financial allocation or personal budget that they control if they wish to do so to meet their own care needs, rather than the traditional service- led approach. SDS has the potential to improve the lives of vulnerable people by offering them more choice and control.

To support councils in their transformation of adult services, each Council has been given resources in the form of the Social Care Reform Grant. Bradford Council has been granted £5 million over the three year period, which is being channelled to support the setting up and delivery of Bradford's personalisation vision.

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Your Life, Your Choice

Self-directed Support - A new way of providing Social Care in the Bradford District

What is Self-directed Support?

Self-directed support is a new way of providing social care in the Bradford District. It's about putting YOU in charge of the support you need to live your life as you choose.

This means YOU having more control over how the money needed for your social care is used, so that it meets your needs in the best way possible.

For more information on how this may affect you and what you need to do, please see the 'Your Life, Your Choice' - leaflet.