Contact Us

Location

Hall Ings
Bradford
BD1 1HX

Britannia House is located on the corner of Bridge Street and Hall Ings.

Getting there

There are limited parking spaces on Bank Street and Broadway (charges apply). The nearest car park is the NCP multi-storey on Hall Ings (charges apply). Britannia House is close to the Interchange and Forster Square Station.

Customer Service Centre

The Britannia House Customer Service Centre is on the Ground Floor on the corner of Broadway and Bridge Street.

The services available are:

• Blue badges
• Concessionary travel
• Council Tax benefits
• Council Tax enquiries
• Environmental health
• Free school meals and clothing allowance
• Housing benefits
• Passport to Leisure
• Requests for refuse collection and wheelie bins
• Street lighting and street cleansing enquiries

The following self service options are available:

• Free phones
• Payment kiosk
• Public access to the internet

Payment Office

The Payment Office is on the Ground Floor on the corner of Bridge Street and Hall Ings.

Opening times

Monday - Thursday: 8.30am - 5.00pm
Friday: 8.30am - 4.30pm

Payments taken for

• Council tax
• business rates
• parking fines
• Penalty Notices
• council invoices
• licensing and land charges
• Passport to Leisure
• blue badges
• Credit Union
• Yorkshire Water
• Incommunities rents
• Virgin Media TV and phone bills
• waste management and bulk refuse collections