Britannia House is located on the corner of Bridge Street and Hall Ings.
Customer Service Centre
The Britannia House Customer Service Centre is on the Ground Floor on the corner of Broadway and Bridge Street.
The services available are:
The following self service options are available:
- Free phones
- Public access to the internet
Monday to Thursday: 8.30am to 5pm
Friday: 8.30am to 4.30pm
Our offices are extremely busy therefore we recommend that you book an appointment before your visit. Telephone 01274 432772 to arrange an appointment.
If you are looking for information about Benefits, please visit our Benefits webpage first
If you are looking for information about your Council Tax, please visit our Council Tax webpages first
There are limited parking spaces on Bank Street and Broadway (charges apply). The nearest car park is the NCP multi-storey on Hall Ings (charges apply). Britannia House is close to the Interchange and Forster Square Station.