Britannia House is located on the corner of Bridge Street and Hall Ings.
There are limited parking spaces on Bank Street and Broadway (charges apply). The nearest car park is the NCP multi-storey on Hall Ings (charges apply). Britannia House is close to the Interchange and Forster Square Station.
Customer Service Centre
The Britannia House Customer Service Centre is on the Ground Floor on the corner of Broadway and Bridge Street.
The services available are:
The following self service options are available:
- Free phones
- Public access to the internet
Monday - Thursday: 8.30am - 5.00pm
Friday: 8.30am - 4.30pm
Our offices are extremely busy
If you are looking for information about Benefits, please visit our Benefits webpage first
If you are looking for information about your Council Tax, please visit our Council Tax webpages first