Benefits Service
Online
Email
benefits@bradford.gov.uk
Telephone
01274 432772
Opening times
8.00am - 5.00pm
Please note that we are quieter earlier in the morning and later in the afternoon, and we are busy during lunchtime.
Report Benefit Fraud by Telephone
0800 1697451 (Benefit Anti-Fraud Hotline)
Fax
01274 433140
Text message (SMS)
07786 208100
Visit us
Britannia House
About the Britannia House Customer Service Centre
Location
The customer service centre is on the ground floor of Britannia House, on the corner of Broadway and Bridge Street.
Opening times
Monday - Thursday: 8.30am - 5.00pm
Friday: 8.30am - 4.30pm
Shipley Town Hall
About Shipley Town Hall
Location
The enquiry office is on the ground floor of the Town Hall on Windsor Road
Opening times
Monday, Wednesday and Thursday: 8.45am -4.30pm
Tuesday: 10.00am - 4.30pm
Friday: 8.45am - 4.00pm

Disabled access
Information about disabled access at Shipley Town Hall from DisabledGo
Bingley Council Shop
About Bingley Council Shop
Location
Enter via ground floor
Opening times
Monday, Wednesday and Thursday: 8.45am -4.30pm
Tuesday: 10.00am - 4.30pm
Friday: 8.45am - 4.00pm

Disabled access
Information about disabled access at Bingley Council Shop from DisabledGo (External website)
Keighley Town Hall
About Keighley Town Hall
Opening times
Monday - Thursday: 8.45am - 4.30pm
Friday 8.45am - 4.00pm

Disabled access
Information about disabled access at Keighley Town Hall from DisabledGo
Manningham One Stop Centre
About Manningham One Stop Centre
Opening times
Monday - Thursday: 9.00am -4.30pm
(Wednesday: Women only 9.00am -11.00am)
Friday: 9.00am - 4.00pm

Disabled access
Information about disabled access at Manningham One Stop Centre from DisabledGo (External website)
Address
Benefits Service
Britannia House
Hall Ings
Bradford
BD1 1HX