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City of Bradford Metropolitan District Council
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Contact Us

Benefits Service

Save time - do it online

Email

benefits@bradford.gov.uk

Telephone

01274 432772

Opening times

8.00am - 5.00pm
Please note that we are quieter earlier in the morning and later in the afternoon, and we are busy during lunchtime.

Report Benefit Fraud by Telephone

0800 1697451 (Benefit Anti-Fraud Hotline)

Fax

01274 433140

Text message (SMS)

(Please include which department your message is for in your text)

07786 208100

Visit us

Britannia House

About the Britannia House Customer Service Centre

Location

The customer service centre is on the ground floor of Britannia House, on the corner of Broadway and Bridge Street, BD1 1HX.

Opening times

Monday - Thursday: 8.30am - 5.00pm
Friday: 8.30am - 4.30pm

Shipley Town Hall

About Shipley Town Hall

Location

The Customer Service Centre is on the ground floor of the Town Hall on Windsor Road, BD18 3EQ

Opening times

Monday - Thursday: 8.30am -5.00pm
Friday: 8.30am - 4.30pm

DisabledGo logo

Disabled access

Information about disabled access at Shipley Town Hall from DisabledGo

Customer advice at Bingley Library

About Bingley Library

Location

Enter via ground floor

Opening times (different from opening times for the library)

Wednesday: 9.00am - 5.00pm (by appointment only)

To make an appointment for Housing Benefit or Council Tax telephone 01274 432771/2

To make an appointment for any other service telephone 01274 431500

DisabledGo logo

Disabled access

Information about disabled access at Bingley Library from DisabledGo (External website)

Keighley Town Hall

About Keighley Town Hall

Opening times

Monday - Thursday: 8.30am - 5.00pm
Friday 8.30am - 4.30pm

DisabledGo logo

Disabled access

Information about disabled access at Keighley Town Hall from DisabledGo

Manningham Customer Service Centre

About Manningham Customer Service Centre

Opening times

Monday - Thursday: 9.30am -5.00pm
Friday: 9.00am - 4.00pm

DisabledGo logo

Disabled access

Information about disabled access at Manningham Customer Service Centre from DisabledGo (External website)

Address


Benefits Service
Britannia House
Hall Ings
Bradford
BD1 1HX

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