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Advice, Benefits and Council Tax

Housing Benefit and Council Tax Reduction

Apply for Housing Benefit and Council Tax Reduction nowApply for Housing Benefit and Council Tax Reduction now

What is Housing Benefit and Council Tax Reduction?

  • Housing Benefit - help with paying your rent
  • Council Tax Reduction - help with paying your Council Tax.

How do I qualify?

To work out how much you may be entitled to we look at your:

  • Household income.
  • Capital (such as bank and building society accounts, investments, cash, property).
  • Personal circumstances (such as your age, who lives with you, whether anyone in your household has a disability).

How much Housing Benefit may I get?

If you rent from a Private Landlord, then you first need to work out your Local Housing Allowance rate. If you rent from a Social Landlord (like InCommunities) then go straight to the Benefits Calculator below.

Use our Benefits Calculator to work out how much Housing Benefit and / or Council Tax Reduction you may be able to get.

How much Council Tax Reduction may I get?

If you or your partner are a pensioner , you may get Council Tax Reduction for up to 100% of your Council Tax bill. If you are working aged, the amount is 75% - this means you will have to pay at least 25% of your bill.

How is Housing Benefit / Council Tax Reduction paid?

Housing benefit is paid on certain dates by BACS (directly into your bank account) or by cheque.

Council Tax Reduction is given as a discount on your Council Tax bill.

Extra help?

In certain circumstances, the Council may be able to give you more help with your rent in the form of Discretionary Housing Payments.

What if I don't agree with the Council's decision about my Benefit / Reduction application?

Housing Benefit

You may appeal against the decision in writing, within 1 month of the date of decision. The appeal will be looked at by a Council officer who was not involved in making the original decision.

After this, if you still don't agree with our decision, you can appeal to Her Majesty’s Courts & Tribunals Service. You can read more information about Housing Benefits Appeals here.

Council Tax Reduction

You may appeal against the decision in writing, as soon as you can. The appeal will be looked at by a Council officer who was not involved in making the original decision.

After this, if you still don't agree with our decision, or if you do not hear from us within 2 calendar months, you may appeal to the valuation tribunal.

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