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City of Bradford Metropolitan District Council
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Advice, Benefits and Council Tax

Benefits Service - contact us

Online Services: Benefits- do it online
Telephone:

01274 432772
Opening times: 8.00am - 6.00pm
Please note that we are quieter earlier in the morning and later in the afternoon, and we are busy during lunchtime.

Request a call back Call back request online form
Report Benefit Fraud by Telephone 0800 1697451 (Benefit Anti-Fraud Hotline)
Fax: 01274 433140
Email: benefits@bradford.gov.uk
Text message (SMS) : 07786 208100
Visiting us:

Britannia House Customer Service Centre
Location: the customer service centre is on the ground floor of Britannia House, on the corner of Broadway and Bridge Street.
Opening:
Monday - Thursday: 8.30am - 5.00pm
Friday: 8.30am - 4.30pm

Shipley Town Hall
Location: the enquiry office is on the ground floor of the Town Hall on Windsor Road
Opening:
Monday, Wednesday and Thursday: 8.45am -4.30pm
Tuesday: 10.00am - 4.30pm
Friday: 8.45am - 4.00pm
DisabledGo logo Information about disabled access at Shipley Town Hall from DisabledGo (External website)
Bingley Council Shop
Location: Enter via ground floor
Opening:
Monday, Wednesday and Thursday: 8.45am -4.30pm
Tuesday: 10.00am - 4.30pm
Friday: 8.45am - 4.00pm
DisabledGo logo Information about disabled access at Bingley Council Shop from DisabledGo (External website)

Keighley Town Hall
Location: Town Hall
Opening:
Monday - Thursday: 8.45am - 4.30pm
Friday 8.45am - 4.00pm

DisabledGo logo Information about disabled access at Keighley Town Hall from DisabledGo (External website)

Manningham One Stop Centre
Location: Ground floor
Opening:
Monday - Thursday: 9.00am -4.30pm
(Wednesday: Women only 9.00am -11.00am)
Friday: 9.00am - 4.00pm

DisabledGo logo Information about disabled access at Manningham One Stop Centre from DisabledGo (External website)

Postal Address :
Benefits Service
Britannia House
Hall Ings
Bradford
BD1 1HX

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