What is it?
A Crisis Award will help with short-term needs because of an emergency or a disaster. The Crisis Award must be the only way of preventing serious damage or serious risk to the health or safety of you or someone in your family.
This is a discretionary award - this means there is not an automatic right to an award and each case is looked at on its own right.
What "emergency" has to have happened for me to get an award?
Examples of emergencies where you could get an award to help are:
- a disaster, for example a serious flood, causing substantial damage, loss or destruction to possessions or your property
- loss of money, for example through a robbery or burglary
- being stranded away from home without the funds to return
These are just examples: there is no automatic entitlement to a Crisis Award for applicants in these situations. Also, if a situation is not mentioned as an example above, it doesn't mean that you won't be able to get a Crisis Award.
What will it pay for?
An award can be for a specific item or service or to meet immediate living expenses for a short period, usually up to 14 days. It can help over a period of crisis, but may not necessarily solve the crisis altogether.
Certain other expenses in emergency or disaster situations could be paid for by a Crisis Award, for example:
- living expenses
- rent in advance
- charges for board and lodging accommodation and hostels
- travel expenses when stranded away from home
- repaying emergency credit on a pre-payment fuel meter
If you don't meet the conditions above, you might still be able to get a Crisis Award if:
- you need help with rent in advance to a landlord; and
- you are leaving an institution or a care establishment; and
- you qualify for a Community Care Grant
What can I get?
This depends on what your circumstances are and what you need the money for. If household goods are needed, we will give you a voucher which can be exchanged at certain shops for the items. If an award is given in the form of money it will be transferred directly into a nominated bank account or, in the form of a text message we will send to you. You can then take this to a Pay Point where it can be exchanged for cash.
The maximum amount that can be awarded is £1500 (including any Community Care Grant payments) in any 12 month period
The number of Crisis Awards that can be made is limited to 3 in a 12 month period.
Please note that there are a exclusions and restrictions on what we can provide.
Who can apply?
You have to be a resident of the City of Bradford Metropolitan District Council area
- You have to be aged 16 years or over.
- You don't have to be getting any other benefits to apply.
How do I apply?
You can apply from 1st April 2013:
Apply for a Crisis Award now
Or apply by telephone: 01274 434445
What happens next?
Once we have your application, we will usually decide whether to give you an award within the next working day.
We will then contact you to let you know of the decision.
If we have decided to give you an award, we will tell you how much you will get.
If we have decided not to give you an award, we will tell you why.
What if I don't agree with the decision?
You can ask for an initial review and you should do this as soon as you can and within 14 days of receiving notice of our decision. The review will be done by a Council officer who was not involved in making the original decision. After this, if you still don't agree with our decision, you can ask for a final review. This second request should be within 14 days.